Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Personable and dedicated Customer Service Representative with extensive experience. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

  • Credit card payment processing
  • Store maintenance
  • Quality assurance controls
  • Inbound and outbound calling
  • Sales expertise
  • Product organization
  • Customer relations
  • High-energy attitude
  • Adaptive team player
  • Retail sales customer service
  • Microsoft Office expertise
  • Problem-solving abilities
  • Courteous demeanor
  • Business development understanding
CSR/Warehouse Worker, 08/2018 to 09/2020
Pizza HutCollinsville, VA,
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Served food and beverages with focus on quality items and superior service.
  • Applied customer feedback regarding menu items and replenished popular offerings to meet demand.
  • Managed concession stand public gatherings, including concerts and sports events.
  • Monitored supply inventory and replenished at end of each day to prepare for next event.
  • Delegated tasks to other concession team members and prioritized duties to meet deadlines.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
  • Calculated and processed payments, communicating with customers to ensure accuracy and satisfaction.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Moved large and bulky items up to with equipment such as electric pallet jacks.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Delivered product to concession stands throughout events/concerts as they ran out.
  • ID customers before any alcohol beverage sale transaction was approved
CSR, 08/2013 to 09/2015
Gerber Collision & GlassHemet, CA,
  • Operated cash register, collected payments and provided accurate change.
  • Resolved issues with cash registers, card scanners and printers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Cleaned utensils, dishes and glasses for customer use.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Prepared cash deposits.
CSR, 01/2010 to 01/2011
LowesCity, STATE,
  • Assessed customer needs and upsold products and services to maximize sales.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Answered inbound calls per day and directed to designated individuals or departments.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Educated customers on special pricing opportunities and company offerings.
  • Set up and activated customer accounts to maintain QA satisfaction levels.
  • Operated cash register, collected payments and provided accurate change.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
Education and Training
High School Diploma: , Expected in 05/2009
Camden High School - Camden, SC,

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Length
  • Typos

Resume Overview

School Attended

  • Camden High School

Job Titles Held:

  • CSR/Warehouse Worker
  • CSR
  • CSR


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: