Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Trustworthy, compassionate, caring person.
Prepared and led food service monthly training programs to teach staff State Health Department Regulations, causes of food borne illnesses, and food and kitchen safety.
Supervised staff preparing and serving up to 1,400 meals per day.
Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
Reconciled daily transactions, balanced cash registers and deposited cafeteria earnings at the bank.
Controlled portion sizes and garnishing for optimal cost controls. The state and government closely monitors our menu's, recipes, and portions.
Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences. I researched different trainings to best fit each employee. In my childhood the lunch ladies were scarey so I was determined to change that at our school and I feel like I succeeded.
Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Worked with vendors to establish strong relationships and maintain proper inventory supplies. In my experience the better relationship with my vendors the better service and products we received to serve our children, our ( customers).
Priced and ordered food products, kitchen equipment and food service supplies. Along with monthly inventory of all food and servings items. A yearly equipment inventory.
Trained employees on correct cooking techniques, safety standards and performance strategies.
Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations. I made sure each team member had knowledge of all equipment works and matnice.
Revamped and motivated kitchen staff to be highly efficient and produce consistent quality. When the staff are learning and changing the children we served felt comfortable and our participation numbers doubled.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Liaised directly with customers to meet needs and maintain satisfaction.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Collaborated closely with business owners to effectively smooth and improve office operations.
Evaluated and identified ineffective workflow processes to devise and implement solutions which achieved greater productivity and personnel performance.
Scheduled appointments and maintained master calendar.
Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
Completed billing, collections and reporting duties on daily basis.
Oversaw daily functions.
Set up new files and assigned tracking numbers.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Enhanced customer satisfaction ratings by resolving account issues efficiently.
Updated employee paperwork and records.
Conferred with business owners to evaluate needs and strategize operational improvements to boost productivity.
Mitigated project downtime by effectively managing, scheduling crews daily assignments, mapping and printing out most effective routes ,preparing each crew with a folder for each assignment, making sure that each folder included job description and check list, making sure everyone had a (crew kit) as I called them they included extra memory cards, rights to be on foreclosure, list of contacts,
Managed building access and supplied key codes for lock boxes to employees and visitors.
Contacted customers via phone and email to confirm appointments, open houses, viewings, and follow up with inquiries.
Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
Conducted thorough research using various media sources to obtain relevant data for staff requirements.
Facilitated working relationships with co-tenants and building management.
Managed phone calls from clients when Jackie was unavailable and provided informative answers to questions.
Assisted with administrative tasks, including filing, answering phones, scheduling clients home pricing evaluation, scheduling client home viewing with researching homes in their price range and giving them the options,
Performed complex administrative management of sensitive and confidential issues within escrow meetings, broker or leander meetings with our clients.
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