Cashier with more than 25 years of retail experience. Well-versed in all areas of store operations. Passionate about exceeding customer expectations to building loyalty and retention.
Skills
Customer service-oriented
Retail sales professional
Product inventory counts
Merchandising familiarity
Multi-tasking ability
Accurate money handling
Time management skills
Hard working and self-motivated
Work History
07/2011 to Current
Cafe AssociateSam's Club – Wixom, MI
Maintained high standards of customer service during high-volume, fast-paced operations.
Assembled food orders while maintaining appropriate portion control.
Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
03/1997 to 06/2011
Cashier/ Crew TrainerMcDonald's – Livonia, MI
Built loyal clientele through friendly interactions and consistent appreciation.
Operated the drive-through window and sales register quickly and efficiently.
Promptly and empathetically handled guest concerns and complaints.
Cross-trained and coordinated scheduling with team members to ensure seamless service.
03/1977 to 03/1996
Team Lead/ StockingKmart – Dearborn, MI
Moved freight, stock and other materials to and from storage and production areas and loading docks.
Received, stored and shipped goods and materials.
Reported all equipment failures and malfunctions to supervisor.
Answered customer questions regarding store merchandise, department information and pricing.
Created visual marketing and styled window displays.
Completed stock orders and managed inventory levels.
Education
1975
High School Diploma: Cody High School - Detroit, MI
