Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
  • Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
  • Focused with expertise preparing meals for customers in busy establishments. Versatile professional with experience in food safety, supply management and plating. Courteous and bilingual with excellent multitasking and presentation skills.
  • Disciplined individual committed to impeccable food preparation and presentation within both fast-casual and fine-dining restaurants. Recognized for preparing high-quality cuisine aligned to restaurant standards and consistency requirements.
  • Outgoing server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.
Skills
  • Cash drawer balancing
  • POS systems
  • Issue resolution
  • Liquor regulations and compliance
  • Payment processing
  • Merchandise restocking
  • Cash management
  • Coin counting
  • Cash register operation
  • Customer greeting
  • Scanner operations
  • Cash counting machine operations
  • Credit and cash transactions
  • ID verification
  • Customer order recording
  • Customer assistance
  • Food presentation
  • Cutting and slicing techniques
  • Cleaning and organization
  • Food preparation
  • Frying
  • Kitchen equipment cleaning
  • Stocking ingredients
  • Operating fryers and grills
  • Cleaning and sanitization
  • Grilling
  • Microsoft Office expertise
  • Inventory control
  • Customer relations
  • High-energy attitude
  • Strong communication skills
  • Cheerful and energetic
  • Organized
  • Invoice processing
  • Store maintenance
  • MS Office proficient
  • Office equipment proficiency
  • Cash handling accuracy
  • Dependable and reliable
  • Excellent multi-tasker
  • Proficient in MS Office
Experience
02/2019 to 06/2019
C-Store Helper Exeter Hospital Exeter, NH,
  • Assisted customers with account updates, new service additions and promotional offers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Processed customer payments quickly and returned exact change and receipts.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Attended all company-offered training sessions to improve skills and learn operation of new machines.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Input data on the computer
  • Took Inventory
  • Balanced the store safe
  • Verified the cashiers money
  • Verified the casino's money
  • Completed daily paper work
02/2018 to 02/2019
Cashier Omni Hotels Chicago, IL,
  • Processed returned items in accordance with store policy.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Mixed, weighed and proofed ingredients to match exact recipe formula.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
  • Weighed, measured and mixed ingredients, meticulously following recipes to produce quality dishes.
  • Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Operated all kitchen equipment safely to avoid injuries.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
09/2014 to 03/2016
Cook Exeter Hospital Plaistow, NH,
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Operated all kitchen equipment safely to avoid injuries.
  • Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
  • Grilled and deep fried various foods, including [Type], [Type] and [Type].
  • Garnished and arranged dishes into creative presentations to delight patrons.
  • Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Mixed, weighed and proofed ingredients to match exact recipe formula.
  • Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Weighed, measured and mixed ingredients, meticulously following recipes to produce quality dishes.
05/2012 to 12/2013
Cashier Pauls Drive Thru City, STATE,
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Promoted desserts, appetizers and specialty drinks.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Prepared salads and appetizers to back up kitchen staff.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Answered telephone to provide establishment information and take party reservations.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Cleaned seating area and checked restrooms every hour.
Education and Training
Expected in 05/2012
High School Diploma:
South Terrebonne High School - Bourg, LA
GPA:

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School Attended

  • South Terrebonne High School

Job Titles Held:

  • C-Store Helper
  • Cashier
  • Cook
  • Cashier

Degrees

  • High School Diploma

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