Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
Focused with expertise preparing meals for customers in busy establishments. Versatile professional with experience in food safety, supply management and plating. Courteous and bilingual with excellent multitasking and presentation skills.
Disciplined individual committed to impeccable food preparation and presentation within both fast-casual and fine-dining restaurants. Recognized for preparing high-quality cuisine aligned to restaurant standards and consistency requirements.
Outgoing server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.
Skills
Cash drawer balancing
POS systems
Issue resolution
Liquor regulations and compliance
Payment processing
Merchandise restocking
Cash management
Coin counting
Cash register operation
Customer greeting
Scanner operations
Cash counting machine operations
Credit and cash transactions
ID verification
Customer order recording
Customer assistance
Food presentation
Cutting and slicing techniques
Cleaning and organization
Food preparation
Frying
Kitchen equipment cleaning
Stocking ingredients
Operating fryers and grills
Cleaning and sanitization
Grilling
Microsoft Office expertise
Inventory control
Customer relations
High-energy attitude
Strong communication skills
Cheerful and energetic
Organized
Invoice processing
Store maintenance
MS Office proficient
Office equipment proficiency
Cash handling accuracy
Dependable and reliable
Excellent multi-tasker
Proficient in MS Office
Experience
02/2019 to 06/2019
C-Store HelperExeter Hospital – Exeter, NH,
Assisted customers with account updates, new service additions and promotional offers.
Trained new team members in cash register operation, stock procedures and customer service.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Helped customers find specific products, answering questions and offering advice.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Processed customer payments quickly and returned exact change and receipts.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Learned roles of other departments to provide coverage and keep store operational.
Welcomed customers, offering assistance to help find necessary store items.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
Attended all company-offered training sessions to improve skills and learn operation of new machines.
Set up and operated production equipment according to daily work orders and safety procedures.
Input data on the computer
Took Inventory
Balanced the store safe
Verified the cashiers money
Verified the casino's money
Completed daily paper work
02/2018 to 02/2019
CashierOmni Hotels – Chicago, IL,
Processed returned items in accordance with store policy.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Properly verified customer identification for alcohol or tobacco purchases.
Welcomed customers, offering assistance to help find necessary store items.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Processed customer payments quickly and returned exact change and receipts.
Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Mixed, weighed and proofed ingredients to match exact recipe formula.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Replenished food items from inventory and rotated ingredients to use oldest products first.
Trained new team members in cash register operation, stock procedures and customer service.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
Weighed, measured and mixed ingredients, meticulously following recipes to produce quality dishes.
Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Operated all kitchen equipment safely to avoid injuries.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
09/2014 to 03/2016
CookExeter Hospital – Plaistow, NH,
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Operated all kitchen equipment safely to avoid injuries.
Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
Grilled and deep fried various foods, including [Type], [Type] and [Type].
Garnished and arranged dishes into creative presentations to delight patrons.
Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.
Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Replenished food items from inventory and rotated ingredients to use oldest products first.
Mixed, weighed and proofed ingredients to match exact recipe formula.
Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Weighed, measured and mixed ingredients, meticulously following recipes to produce quality dishes.
05/2012 to 12/2013
CashierPauls Drive Thru – City, STATE,
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Promoted desserts, appetizers and specialty drinks.
Operated POS terminals to input orders, split bills and calculate totals.
Managed closing duties, including restocking items and reconciling cash drawer.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Prepared salads and appetizers to back up kitchen staff.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
Answered telephone to provide establishment information and take party reservations.
Answered customers' questions about hours, seating, current wait time and other information.
Cleaned seating area and checked restrooms every hour.
Education and Training
Expected in 05/2012
High School Diploma: South Terrebonne High School - Bourg, LA GPA:
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