Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Highly motivated account manager/buyer-planner with over 10 years of successful experience in customer service and departmental support with recognized strengths in account maintenance, problem-solving and trouble-shooting and expediting. Implement Project management planning by proactively implementing creative ways of thinking and solving problem by creating baseline plan and analyzing the root cause to avoid problems initially. SKILLS Account management Critical thinking Negotiation skills Project planning Needs assessments Attention to detail Effective Communication Team building Vendor sourcing and negotiations Strategic planning Customer relations Project management Inventory control Customer-oriented Complex problem solving
  • Project management
  • Strategic planning
  • Vendor sourcing and negotiations
  • Customer relations
  • Project controls
  • Inventory control
  • Microsoft applications skills
  • Extremely quick learner
  • Team liaison
  • Customer-oriented
  • Complex problem solving
  • Results-oriented
  • Account management
  • Negotiation skills
  • Exceptional communication skills
  • Interpersonal skills
  • Self-motivated
  • Team leadership
  • Data management
Work History
03/2013 to Current Buyer/Planner Symmetry Medical | Bristol, PA,
  • Plan and execute procurement of finished goods and raw materials from global manufacturers and suppliers.
  • Maintain strong working relationships with suppliers and vendors.
  • Manage Open Order Report for suppliers-manage shipment dates, expedite material when requested.
  • Confirm production/shipping schedules and monitor open purchase orders for all sales/work orders to ensure on-time deliveries.
  • Proactively report product and material availability issues when suppliers/vendors are late.
  • Maintain sourcing rules for new pricing from new suppliers.
  • Negotiate pricing with suppliers, send RFQ's and RFP's for suppliers for new product or custom product.
  • Maintain purchase order status and tracking information in Oracle/legacy ERP system Participate and contribute to monthly S&OP (Sales & Operations Planning) process Coordinate inventory planning and replenishment of raw materials, components, and finished goods.
  • Monitor release for parts that are set up as Kanban parts to ensure production can continue to produce goods.
  • Process and Maintain Blanket Purchase orders for weekly-bi-weekly-monthly deliveries.
  • Conduct conference calls weekly with internal Strategic Procurement department and suppliers Supply Chain Manager to ensure on time delivery for special project parts.
  • Work very closely with Engineering department, request drawings, material specifications for Outside processing jobs.
  • Process RMA's and RTS for failed QA Inspections.
  • Work very close with internal departments.
01/2008 to 04/2012 Strategic Sourcing Specialist/MRO Specialist Visa | , ,
  • Communicated with suppliers-MRO Supply Chain Management.
  • Introduced new MRO business to Omron's Business Development -which included matching warranty's for new MRO RFP to do business.
  • Constantly sought out for new ways to do business-promote Industrial Repair department to new distributors as well as promoting new and improve product.
  • Quickly and effectively solve customers' challenges.
  • Domestically and Internationally purchased parts that were hard to find to repair 20 plus year PLC-Timers -AC-DC Drives.
  • Maintained shop floor with stock parts from bench techs.
  • Maintain quality control (visual cosmetic)/constantly seeking new ways to improve customer service.
  • Work closely with sales dept when introducing MRO business to new accounts.
  • Coordinate shipments; expedite orders, inspect product before shipping and upon receipt of receiving goods.
09/2000 to 2007 Account Manager Toshiba International Corp | , ,
  • Act as liaison between Management, Planners, Buyers, Engineers, Sales, Import Export department to advise customer of delivery.
  • Generate quotes for product and freight returning.
  • Processed purchase orders Expedite customers request for customized built product (i.e.
  • Chillers for Carrier Corporation).
  • Attend weekly meeting to inform customer of expected delay or delivery.
  • Utilized Configurator for special projects (i.e.
  • motors, adjustable speed drives, flow meters, plc instruments Team Leader and Trainer for new employees Maintain trusting relationship with internal and external customers.
Expected in Current Associate of Applied Science | Business Management Lone Star Community College, Houston, TX GPA:
    Business Management Coursework in Professional Prospecting Skills Supervision Human Relations Project Management Business Ethics Intercultural Management Continuing education in Human Resource
  • Continuing education in Human Resource
Expected in Human Resource Certificate | Lone Star Community College, , GPA:
Human Resource
APICS Courses Completed
Basics of Supply Chain Management 
Master Planning of Resources 
Detailed Scheduling and Planning
Automation, Business Development, bi, Commodities, Excellent communication, customer service, DC, Delivery, ERP, hiring, human resources, Human Resource, human resources, HR, Human Relations, inventory, Team Leader, materials, enterprise, Oracle, PLC, pricing, Problem Solving, processes, Process Management, Procurement, Project Management, QA, quality control, receiving, RFP, Sales, shipping, Strategic, Supervision, Supply Chain, Supply Chain Management, Trainer, websites

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School Attended

  • Lone Star Community College
  • Lone Star Community College

Job Titles Held:

  • Buyer/Planner
  • Strategic Sourcing Specialist/MRO Specialist
  • Account Manager


  • Associate of Applied Science
  • Human Resource Certificate

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