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Business Support Manager/Consultant Resume Example

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BUSINESS SUPPORT MANAGER/CONSULTANT
Professional Summary

ScrumAlliance certified Product owner with over 12 years of experience in Business rules management supporting financial industry. Bringing a long history of financial experience, clean audits, and attention to detail to a financial management position. Specializes in strategic planning and long-term vision with an eye for up and coming trends and new avenues for growth and profit. Brings a unique skill set to the company, with creative and out-of-the-box thinking combined with solid goal-oriented planning. Unique technical expertise in business rules architecture with strong Home lending business experience. Excellent work and resource management supporting cross functional efforts. Extensive experience working and managing a work delivery model incorporating industry standard change management process and speed to market delivery with an SLA of 72 HRS. Have complete Software development life cycle (SDLC) Knowledge and experience. Strong understanding of Multi-Tier Environment and Design Patterns. Excellent analytical and programming skills and also very good verbal, written and communication and interpersonal skills

Work History
Company Name - Business Support Manager/ConsultantCity, State09/2010 - Current

Online Mortgage Application(OMA)

  • Risk Model Owner and Model developer for OneTap Buying power that went to pilot in December 2019
  • Provided support and oversaw successful implementation of Wells Fargo informed choice capabilities in OMA
  • Has been part of Internal Trust Source program (OMA application) for three years: Spring planning, Big room planning, risk review and RECOR validations

Preferred Product Options(PPO)

  • Manage PPO program and team: resource management, strategic planning, and delivery schedule
  • Act as liaison with technology counterparts for properly planning and executing enhancements and maintenance
  • Plan program road map to present and get approval from leadership
    Involved in discussions for overall Application Design and defining architecture
  • Participate in requirement, design and development sessions for CORE on daily basis for upcoming capabilities
  • Customized Rules Maintenance Application for business users and security using customized Authorization Manager to authorize and authenticate users
  • Involved in discussions for identifying and resolving production issues for business rules
Company Name - Application DeveloperCity, State08/2008 - 09/2010

Client: Wells Fargo, West Des Moines, IA

Application developer for Preferred Product Options(PPO)

  • Designed and developed PPO business rules engines with emphasis on Speed to Market delivery
  • Involved in discussions for overall Application Design and defining Schema for Java business Object Model
  • Participate in requirement, design and development sessions for all PPO client UI's. Developed business logic using Enterprise java Beans (Stateless Session Beans)
  • Designed and developed web applications to call PPO service and display Product Options to HMC's by using latest web technologies: Ajax, JSON
Company Name - Application DeveloperCity, State07/2007 - 07/2009

Client: Wells Fargo, West Des Moines, IA
Application developer for Preferred Product Options(PPO) and CORE

  • Designed and developed PPO business rules engines with emphasis on Speed to Market delivery
  • Involved in discussions for overall Application Design and defining the Schema for Java business Object Model
  • Participate in requirement, design and development sessions for all PPO client UI's. Developed business logic using Enterprise java Beans (Stateless Session Beans)
  • Designed and developed web applications to call PPO service and display Product Options to HMC's by using latest web technologies

Client: Nationwide Insurance, Dallas, TX

Application developer for Auditability

  • Gathering Requirements from Business
  • Overall Application Design, Define the Schema for XML Object Model
  • Developed the user interface using JSPs, HTML and front-end validations using Java Script. Coded the business logic using the Enterprise java Beans (Session Beans) and used Session Façade
  • Designed and Developed the Auditability rules
Skills
  • Product Management
  • Model Risk ownership and development
  • Resource management and development
  • Pricing logic and implementation
  • Product and program management
  • Teamwork / Collaboration
  • Customer Informed Choice
  • Business rules architecture and implementation
  • Audit and compliance awareness
  • Sales development
  • Strategic Planning and Project management
  • Audit and Compliance awareness
Certifications
  • Certified Scrum Product Owner®
Education
2007Dublin city UniversityCityGraduate Certificate: Telecommunications Engineering
2005Koneru Lakshmaiah College of EngineeringCityBachelor of Technology: Electronics And Computers Engineering
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Resume Overview

School Attended

  • Dublin city University
  • Koneru Lakshmaiah College of Engineering

Job Titles Held:

  • Business Support Manager/Consultant
  • Application Developer

Degrees

  • Graduate Certificate : Telecommunications Engineering
    Bachelor of Technology : Electronics And Computers Engineering

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