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Business Solutions Specialist Resume Example

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BUSINESS SOLUTIONS SPECIALIST
Profile
  • Over ten years of experience in customer service and data entry.
  • Working knowledge of Microsoft Word, Excel, Access, & PowerPoint.
  • Computer, multi-line phone, fax, copier, & scanner experience.
  • Time management and problem solving skills.
  • Positive attitude and professional demeanor.
  • Attention to detail and customer satisfaction.
Work History
Business Solutions Specialist 04/2012 to 02/2013 First Data Hagerstown, MD
  • Sold credit card processing systems to current First Data merchants.
  • Communicated necessary upgrades to merchants.
  • Enhanced merchants business needs with additional products.
Licensed Sales Producer 12/2010 to 03/2012 Allstate Frederick, MD
  • Assisted clients with auto, home and business insurance policies.
  • Contacted potential clients to discuss their insurance needs.
  • Conducted policy reviews with all clients every six months.
Provider Phone Representative 07/2009 to 12/2010 United Healthcare Frederick, MD
  • Answered questions from medical offices and hospitals regarding benefits for patients.
  • Reviewed medical claims for correct billing and payments.
Application Specialist 11/2002 to 07/2009 Citicorp Hagerstown, MD
  • Reviewed credit bureau reports for payment history, address verification, and credit scores.
  • Contacted applicants to verify information on credit card applications.
  • Demonstrated flexibility by learning and supporting other areas of credit department.
Education
Hagerstown Community College Hagerstown, MD
Pocono Mtn. Sr. High School Swiftwater, PA
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Resume Overview

Companies Worked For:

  • First Data
  • Allstate
  • United Healthcare
  • Citicorp

School Attended

  • Hagerstown Community College
  • Pocono Mtn. Sr. High School

Job Titles Held:

  • Business Solutions Specialist
  • Licensed Sales Producer
  • Provider Phone Representative
  • Application Specialist

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