Jessica Claire
- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Profile
- Over ten years of experience in customer service and data entry.
- Working knowledge of Microsoft Word, Excel, Access, & PowerPoint.
- Computer, multi-line phone, fax, copier, & scanner experience.
- Time management and problem solving skills.
- Positive attitude and professional demeanor.
- Attention to detail and customer satisfaction.
Work History
Business Solutions Specialist, 03/2012 - 01/2013
National Life Group – Dallas, Vt,
National Life Group – Dallas, Vt,
- Sold credit card processing systems to current First Data merchants.
- Communicated necessary upgrades to merchants.
- Enhanced merchants business needs with additional products.
Licensed Sales Producer, 11/2010 - 02/2012
Farmers Insurance Group – Lewisville, TX,
Farmers Insurance Group – Lewisville, TX,
- Assisted clients with auto, home and business insurance policies.
- Contacted potential clients to discuss their insurance needs.
- Conducted policy reviews with all clients every six months.
Provider Phone Representative, 06/2009 - 11/2010
Crane Co. – Oh, Piqua,
Crane Co. – Oh, Piqua,
- Answered questions from medical offices and hospitals regarding benefits for patients.
- Reviewed medical claims for correct billing and payments.
Application Specialist, 10/2002 - 06/2009
Citicorp – City, STATE,
Citicorp – City, STATE,
- Reviewed credit bureau reports for payment history, address verification, and credit scores.
- Contacted applicants to verify information on credit card applications.
- Demonstrated flexibility by learning and supporting other areas of credit department.
Education
Hagerstown Community College - Hagerstown, MD
Pocono Mtn. Sr. High School - Swiftwater, PA
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School Attended
- Hagerstown Community College
- Pocono Mtn. Sr. High School
Job Titles Held:
- Business Solutions Specialist
- Licensed Sales Producer
- Provider Phone Representative
- Application Specialist
Degrees
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