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Business Manager Resume Example

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BUSINESS MANAGER
Professional Summary
Professional dedicated to effective team management and customer satisfaction. Dynamic Business Manager who leads diverse teams to achieve company goals. Ambitious Business Manager experienced with managing complex projects and driving productivity improvement. Perceptive Service Manager who cultivates positive customer relationships through clear and helpful communication. Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Responsible and mature Business Manager  who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals. Reliable manager with a record of successfully contributing to team goals. Inventory management and merchandising experience.
Skills
  • Excellent time management skills
  • Effective problem solver
  • Effective workflow management
  • Adherence to high customer service standards
  • Customer-focused
  • Inventory control
  • Accomplished manager
  • Goal-oriented
  • Positive and upbeat
  • Empowers high-performing sales teams
Work History
Business ManagerFeb 2006 - Current
Clive Christian Perfume Bergdorf goodman NY & Saks 5th Avenue
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
  • Trained staff on operating procedures and company services.
  • Identified individual development needs with appropriate training.
  • Greeted customers and ascertained customers' needs.
  • Maintained records related to sales.
  • Stocked shelves and supplies and organized displays.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Trained and served as a peer coach for new sales associates.
  • Promptly resolved all customer requests, questions and complaints.
  • Built relationships with customers and the community to establish long-term business growth.
  • Trained all incoming sales team members.
  • Developed quarterly and annual sales department budgets.
Education
High School Diploma: Management 1981
John F. Kennedy Manhattan, NY
  • Coursework in Operations Management
Additional Information
References
Michael Fabiani Sales Director      
1-212-551-1181
email:  michaelfabiani@clive.com
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Resume Overview

Companies Worked For:

  • Clive Christian Perfume

School Attended

  • John F. Kennedy

Job Titles Held:

  • Business Manager

Degrees

  • High School Diploma : Management 1981

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