Results oriented, motivating business manager with over 25 years of experience in managing, human resources, sales, marketing, and excellent customer service. Successful in creating vision, identifying opportunities and building strong communications to build successful organizations. Expertise in overseeing improvement initiatives and aligning changes with business goals. Experienced in analyzing complex problems and objectively evaluating alternative solutions. Uphold high ethics when training to accomplish organizational goals and objectives. Achievements in implementing programs with solid background in consulting, solutions and business development.
Increased cost-effectiveness by 20% through implementation of Hindsite software and fleetmatics tracking devises.
Created strategies to develop and expand existing customer sales through client relations, product knowledge and identifying maintenance opportunities resulting in a 30% increase in revenues in 2014.
Developed new financial reporting for invoicing to measure productivity and increase sales.
Analyzed paper flow and implemented paperless solutions which increased productivity by 20%.
Recipient of the Employee of the Year Award in 1987
Recipient of the Encore Award for Leadership/Achievement Award 1990
Volunteer for Christian Community Homes and Services in Hudson Wisconsin, assisting residents with transportation to and from the beauty salon, scheduling and accounting tasks while ensuring the residents dignity, privacy and excellent care.
Leadership Business Development
Customer Relations Recruitment
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