Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Talented sales and customer service consultant who effectively multi-tasks and balances customer needs with company demands. Efficiently builds loyalty and long-term relationships with customers while consistently reaching sales targets.

  • Accomplished in relationship selling
  • Adaptive team player
  • Prospecting
  • Strong lead development skills
  • Goal-oriented
  • Excellent communication skills

08/2014 to Current
Business Development Representative Dispatchhealth Cincinnati, OH,
  • Contact businesses to conduct research and present products and services
  • Verifiy that information in the computer system is up-to-date and accurate.
  • Identify key leaders and decision makers within an organization
  • Identify new business opportunities
  • Assist in training new reps on call procedures and database entry

08/2013 to 05/2014
Patient Care Representative Hca Slidell, LA,
  • Marketed home health services to physicians, hospitals and nursing homes.
  • Met with patients to discuss services in detail and prepare them for discharge to home setting.
  • Conducted community and facility events/presentations to consumers and health care providers.
  • Prepared weekly reports to analyze marketing strategies and identify areas of new business potential.
  • Used networking opportunities to create successful, on-going business relationships.

03/2013 to 08/2013
Marketing Consultant United Wholesale Mortgage Pontiac, MI,
  • Marketed and sold ad space to local businesses.
  • Emphasized product features based on analysis of customers' needs.
  • Reviewed cost and benefit of product.
  • Planned and organized routes within territory to maximize efficiency and time in the field.
  • Developed and maintained existing accounts.
  • Maintained friendly and professional customer interactions.
01/2010 to 03/2013
Owner/Eldercare Advisor Avalon Health Care Group Richfield, UT,
  • Evaluated and addressed individual client needs and concerns.
  • Conducted a functional assessment for an aging senior and strategized with the family to implement an effective care plan.
  • Continuously toured Personal Care Homes to offer clients the best and most affordable options.
  • Shared product knowledge with customers while making personal recommendations.
  • Responded to all customer inquiries in a timely manner.
  • Collaborated with colleagues to exchange selling strategies and marketing information.
  • Developed referral relationships with referring health care providers.
  • Educated the community via presentations and seminars on a variety of topics related to aging and health care.
  • Facilitated two Alzheimer Caregiver support groups.
06/2008 to 2010
Director of Community Relations SUNRISE SENIOR LIVING City, STATE,
  • Emphasized product features based on analysis of customers' needs for a start-up assisted living community.
  • Answered customers' questions regarding products, prices and availability.
  • Coordinated monthly and quarterly marketing and community events, such as wine tastings and educational seminars.
  • Used networking opportunities to create successful, on-going business relationship.
  • Developed referral relationships with referring health care providers.
  • Created and maintained customer database to continuously meet sales goals.
06/2004 to 04/2008
  • Immediately responded to any request for information, services and county programs for Alzheimer's caregivers in 59 counties of Pennsylvania.
  • Provided on-going counseling services to caregivers and other family members dealing with stress and caregiving challenges.
  • Managed case notes and statistical information from all inquiries in a relational database to utilize for tracking, follow-up, and research and grant proposals.
  • Assisted special event planner with duties for Memory Walk fund raising event.
  • Answered phone, assembled bulk mailings and aided in the preparation for conferences and educational seminars.
  • Served on various chapter fundraising special events throughout the year as a key volunteer.
  • Organized and facilitated program for event done in memory of those lost to Alzheimer's disease.
Expected in
Bachelor of Arts Degree: Psychology/ Social Work
Miami University of Ohio - Oxford, OH

•Experience using different relational databases and various types of software including: Microsoft XP, Microsoft Office Suite

•Excellent performance managing simultaneous programs and assignments with continual success at meeting deadlines and exceeding goals

•Direct experience selling products and services to individuals using group presentations, one-on-one presentations, inside and phone sales

•Direct experience leading group therapy for individuals in a 12-step program

•Volunteered time working with Big Brothers/Big Sisters of America & Family Guidance Mentor Program

*Board Member for Compassion Connection, Inc.

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School Attended

  • Miami University of Ohio

Job Titles Held:

  • Business Development Representative
  • Patient Care Representative
  • Marketing Consultant
  • Owner/Eldercare Advisor
  • Director of Community Relations
  • Helpline Advisor


  • Bachelor of Arts Degree

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