(555) 432-1000,
, , 100 Montgomery St. 10th Floor
  • Administrative support
  • MS Office
  • Account management
  • Client relationship management
  • Internet and E-mail Marketing 
  • Customer Relationship Management (CRM)
  • Retail Marketing
  • Messaging and speechwriting
  • AP style understanding
  • Professional business writing
Education and Training
Minnesota State, Mankato Mankato, MN Expected in 05/2020 Bachelor of Science - Communication Studies : - GPA :
  • Minor in Marketing
Normandale Community College Minneapolis, MN Expected in 2019 Associate of Arts : Communications Emphasis - GPA :
Aveda Institute Minneapolis, MN Expected in 2015 Cosmetologist License : Cosmetology - GPA :
Minnetonka High School Minnetonka, MN Expected in 2011 High School Diploma : - GPA :
Puc National - Tutor
Burbank, CA, 10/2020 - Current
  • Helped students with subject knowledge as well as general abilities in learning, studying and retaining information.
  • Identified and removed obstacles keeping students from learning, helping to effectively complete homework tasks on time.
  • Met with parents and guardians on regular basis to deliver progress reports and discuss areas for further improvement.
  • Developed training materials, such as handouts, study materials and quizzes.
  • Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
Finger Lakes Technologies Grp - Business Development Representative
Somerville, MA, 05/2020 - 09/2020
  • Increased bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
  • Stayed current on company products and services to provide top-notch expertise to customers.
  • Developed clientele by networking to find new customers and generate lists of prospective clients.
  • Set up potential client contacts, cultivated relationships and followed through on service needs.
  • Effectively built relationships with both established and potential customers.
  • Supported sales management initiatives to optimize business development.
Mcdonald's - Customer Service Specialist
Irving, TX, 06/2019 - 03/2020
  • Developed solutions to meet market gaps and drive company sales.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Implemented consultative sales techniques to generate revenues and exceed sales targets.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Followed up after sales to assess satisfaction and identify ongoing requirements.
  • Oversaw confidential document flow, including managing sales contracts and submitting orders for accurate processing.
  • Analyzed sales performance and service feedback to drive organizational and operational changes resulting in greater profitability.
Chukchansi Gold - Cosmetologist
Coarsegold, CA, 10/2018 - 06/2019
  • Maintained relationships with over 50 long-term clients while handling up to 8 walk-in appointments daily.
  • Promote and maintain the established Regis brand image and mission statement.
  • Assisted with bookkeeping needs such as filing and maintaining over 100 clients' records.
  • Increased personal and salon sales by providing exceptional service and maintaining a positive and energetic attitude.
  • Scheduled appointments for customers using Regis designed platform.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Suggested, used and marketed appropriate products to clients for skin, nail and hair care to increase company sales.
Chukchansi Gold - Cosmetologist
Oakhurst, CA, 08/2016 - 10/2018
  • Promote and maintain the Aveda brand image and mission statement.
  • Managed the purchasing and stocking of inventory levels of products for the salon.
  • Scheduled daily client appointments with necessary details including preferences and special needs.
  • Assisted in mentoring new talent stylists within the salon.
  • Organized and provided input for salon marketing and forward-facing improvements.
  • Met with new clients, providing effective hair consultations detailing expectations for color, style, and cut.
  • Provided exceptional customer service skills to a mix of international and domestic customers.
Activities and Honors
  • Member of the Giveback Team at Merchology organizing events and initiatives such as Feed My Starving Children Pack-a-thons, 1% for the planet fund allocations, various local charity donations, and fundraisers.
  • Volunteer hours at Simpson Housing Services providing service to houseless individuals in the Minneapolis community.
  • Self-driven volunteer hours constructing a multi-week food and supply table to serve fellow community members impacted by the murder of George Floyd and subsequent community structure damage.
  • Member of the National Communication's Honor Society, Lambda Pi Eta
  • Volunteer work providing free haircutting and spa services to houseless individuals in the Minneapolis, St. Paul metro area.
  • Dean's List recipient at Minnesota State University, Mankato: Spring 2019, Spring 2020.

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School Attended

  • Minnesota State, Mankato
  • Normandale Community College
  • Aveda Institute
  • Minnetonka High School

Job Titles Held:

  • Tutor
  • Business Development Representative
  • Customer Service Specialist
  • Cosmetologist
  • Cosmetologist


  • Bachelor of Science - Communication Studies
  • Associate of Arts
  • Cosmetologist License
  • High School Diploma

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