Minnesota State, MankatoMankato, MNExpected in 05/2020 ā āBachelor of Science - Communication Studies: - GPA:
Minor in Marketing
Normandale Community CollegeMinneapolis, MNExpected in 2019 ā āAssociate of Arts:Communications Emphasis - GPA:
Aveda InstituteMinneapolis, MNExpected in 2015 ā āCosmetologist License:Cosmetology - GPA:
Minnetonka High School Minnetonka, MNExpected in 2011 ā āHigh School Diploma: - GPA:
Experience
Puc National - Tutor Burbank, CA, 10/2020 - Current
Helped students with subject knowledge as well as general abilities in learning, studying and retaining information.
Identified and removed obstacles keeping students from learning, helping to effectively complete homework tasks on time.
Met with parents and guardians on regular basis to deliver progress reports and discuss areas for further improvement.
Developed training materials, such as handouts, study materials and quizzes.
Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
Finger Lakes Technologies Grp - Business Development Representative Somerville, MA, 05/2020 - 09/2020
Increased bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
Stayed current on company products and services to provide top-notch expertise to customers.
Developed clientele by networking to find new customers and generate lists of prospective clients.
Set up potential client contacts, cultivated relationships and followed through on service needs.
Effectively built relationships with both established and potential customers.
Supported sales management initiatives to optimize business development.
Mcdonald's - Customer Service Specialist Irving, TX, 06/2019 - 03/2020
Developed solutions to meet market gaps and drive company sales.
Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Implemented consultative sales techniques to generate revenues and exceed sales targets.
Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Followed up after sales to assess satisfaction and identify ongoing requirements.
Oversaw confidential document flow, including managing sales contracts and submitting orders for accurate processing.
Analyzed sales performance and service feedback to drive organizational and operational changes resulting in greater profitability.
Chukchansi Gold - Cosmetologist Coarsegold, CA, 10/2018 - 06/2019
Maintained relationships with over 50 long-term clients while handling up to 8 walk-in appointments daily.
Promote and maintain the established Regis brand image and mission statement.
Assisted with bookkeeping needs such as filing and maintaining over 100 clients' records.
Increased personal and salon sales by providing exceptional service and maintaining a positive and energetic attitude.
Scheduled appointments for customers using Regis designed platform.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Suggested, used and marketed appropriate products to clients for skin, nail and hair care to increase company sales.
Chukchansi Gold - Cosmetologist Oakhurst, CA, 08/2016 - 10/2018
Promote and maintain the Aveda brand image and mission statement.
Managed the purchasing and stocking of inventory levels of products for the salon.
Scheduled daily client appointments with necessary details including preferences and special needs.
Assisted in mentoring new talent stylists within the salon.
Organized and provided input for salon marketing and forward-facing improvements.
Met with new clients, providing effective hair consultations detailing expectations for color, style, and cut.
Provided exceptional customer service skills to a mix of international and domestic customers.
Activities and Honors
Member of the Giveback Team at Merchology organizing events and initiatives such as Feed My Starving Children Pack-a-thons, 1% for the planet fund allocations, various local charity donations, and fundraisers.
Volunteer hours at Simpson Housing Services providing service to houseless individuals in the Minneapolis community.
Self-driven volunteer hours constructing a multi-week food and supply table to serve fellow community members impacted by the murder of George Floyd and subsequent community structure damage.
Member of the National Communication's Honor Society, Lambda Pi Eta
Volunteer work providing free haircutting and spa services to houseless individuals in the Minneapolis, St. Paul metro area.
Dean's List recipient at Minnesota State University, Mankato: Spring 2019, Spring 2020.
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