Dynamic Key Account Manager with 12 years' experience and a strong background playing a vital role in the development, management, growth and retention of key accounts for a wide range of organizations. Service-centric leader dedicated to fueling revenues, enhancing client experience and achieving top brand loyalty. Highly adept in performing within high-pressure and deadline-driven environments, proficient in cold calling and digital lead generation. Works to build customer base and acquire new accounts. Resilient professional with strong communication skills and resourceful approach to any obstacles that present themselves. Background in large call center environments working both inbound and outbound initiatives. Above-average performance in call completions and meeting goals.
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