business development manager business incubator director palindrome international inc resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - - -
Executive Summary

Research & Development/Logistics Skills in Oil & Gas Industry/Heavy Equipment Materials & Supply Chain Professional

Competent and results-oriented professional with extensive experience in industrial engineering management. Proficient in MS Office (Word, Excel, PowerPoint), SAP MM (Self-learning), SolidWorks Draft/Designer, Fortran, Pascal, C++. Consistently promoted into positions of increased responsibility. Fluent in English and French and multiple African Languages.

Core Qualifications
  • Budgeting expertise
  • Negotiations expert
  • Self-motivated
  • Customer-oriented
  • Quality Systems
  • IT / Kan-Ban
  • Staff Leadership
  • Process Development
  • Operation Management
  • Small business development
  • Project management
  • Leadership/communication skills
  • Product development
  • Lean Manufacturing
  • Improvement Techniques
  • Strategic and Tactical Planning
  • Budgeting Management
Professional Experience
2009 to Current
Business Development Manager-(Business Incubator) Director Palindrome International Inc. Arup Group Edison, NJ,
  • Captured 75%+ market share with new Incubators graduates entrepreneurs of and/or startup companies staying in market.
  • Accountable for Business Incubator (BI) residents including overall Small Business (SB) owners satisfaction.
  • Developed the mentor network for the Incubated SB and work with them to make the Incubated venture incentive performance plan which motivated SB and resulted in a 23% increase in graduates residents.
  • Managed team of selected and affiliated 53 Small Business (SB) and/or clients since 2009 of professionals.
  • Initiated program that standardized SB training and led to increase in incubation program satisfaction by 12%

06/2005 to 08/2006
Loading Specialist/Manager Palindrome International Inc. , STATE,
  • Chad, Cameroon, Equatorial Guinea and Gabon, Customs Service and led the loading of crude oil at offshore Lead and closed collaboration with Oil companies (TRADEX, SONARA...) and other government agencies for the smooth operation of crude oil exportation, testing, and on certification issues.
  • Controlled Enforced EAC's Customs laws and facilitated the movement of Carriers, Importers, Customs Brokers, and Commodities between EAC and other nations of the West and Central Africa as well as EU.
  • Lead of all phases of Customs business for the Principal Customs clearing house at the Limbe, Bata and Port Gentil seaports.
08/2004 to 08/2005
  • Warehouse and Shore base team leader in Malabo.
  • Assured the CNIC compliance with the government of Cameroon, Equatorial Guinea.
  • Prepared daily drilling, mud and cost reports for client.
  • Assisted company rep with various drilling operations Dispatched and monitored boats, helicopters and trucking.
  • Lead resources in training and development of indigenous staff for shore base operations.
08/2001 to 09/2004
  • Strengthened company's business by leading implementation of Company's Liaison with the Customs services and Government entities of East Africa Community (EAC), Economic Community of West African States (ECOWAS), Economic Community of Central African States (ECCAS) and European Union (EU).
  • Developed directed and launched a coordination of Suppliers, Sub Contractors and Vendors in the areas of Logistics, Customs clearance to ensure we met contractual commitments that became the best in the market in the sub Sahara region in 13 months after launch.
  • Strengthened company's business by leading implementation of the point of contact for scheduling all Ground, Air, & Ocean Freight, including special requirement shipments- Oil & Gas Materials and Equipment.
  • Supervised the Duty Exemption Program for Oil Field Equipment and Materials.
  • Managed all daily operations encompassing engineering, quality control, manufacturing, EH&S, capital procurement.
10/1991 to 11/1997
Materials/ Supply Chain Manager PALINDROME INTERNATIONAL INC City, STATE,
  • Forecast demand to drive supply chain activities throughout organization.
  • Analyzed volume variability in order to facilitate or improving the overall demand forecast.
  • Managed all aspects of order release and fulfillment process to ensure adequate Supply and Inventory.
  • Responded to critical Materials inquiries and resolved them.
  • Ensured customer requirements were received and processed as expected.
04/1988 to 10/1992
  • Increased profits by 60% in one year through restructure of business line.
  • Developed department's first incentive performance plan which motivated staff and resulted in a 23% increase in sales.
  • Oversaw budget development and capacity planning for the Plant.
  • Oversaw budget development and capacity planning for the Plant. Evaluated labor, tooling, and physical site costs with the purpose of identifying opportunities for improvement. Managed negotiations with the union and non-union work force. Ensured compliance with operational performance standards.
  • Applied best practice based manufacturing and logistics management techniques to the production process.
  • Reduced labor costs by $400K dollars through effective process streamlining, increased work floor space by 28% through application of Kanbans, and enhanced process throughput 11% by applying lean manufacturing principles.
Expected in 2013 to to
Ph.D. Candidate (Dr. Dan Pearce/Disseration Chair): Leadership & Administration
Texas A&M University - Corpus Christi, Texas
Expected in 2000 to to
MASTER OF SCIENCE: Material Management
Eastern Michigan University - Eastern Michigan University, Ypsilanti

Outstanding teaching/research Assistant Academic Achievement Award

Expected in 1988 to to
B.S: Engineering
Institut Superieur Industriel - Huy, Namur

Association of Equipment Manufacturers

American Educational Research Association

Association Culturelle des Eleves et Etudiants de la Haute Sanaga

American Society of Agricultural and Biological Engineers

National Council of Teachers of Mathematics

Core Accomplishments
  • Staff Development: Launched well-received program of professional development courses on Lean Six Sigma for all staff.
  • Mentored and coached employees after self-studying SAP MM, resulting in a 12% increase in productivity.
  • Faculty at Delmar College (Present, Adjunct Faculty), Calallen ISD (2007-09), Michigan State University (1998-00), Washtenaw Community College(2000-01).

Business Development:

  • Successfully grew business the Strength, Weakness, Opportunity, Threat (SWOT) analysis Work with co-ordination with senior management for setting up and seed funds for start-ups businesses using the financial scope of a SWOT in a developing Country and a SWOT in Developed Country

Project Management

  • Initiated the developed and promoted the use of technology-based development among disadvantaged entrepreneurs population which vitalized various regional economic development

People Management:

  • Enhanced the public image and recognition of the Incubator's name within the Corpus Christi Chamber of Commerce and the South-West Economical region through new business development, community outreach, and aggressive networking.


  • Conducting research on the Supply Chain Management (SCM) Paradigm Shift which is leading to the potential development of a scientific paper on how "Technology Might Overcome Labor Shortages and Inflation."


  • Served as key contributing member to Leadership team at Palindrome International Inc. and Business Incubator.

Additional Information
  • ADDITIONAL INFORMATION : Available to answer questions on Oil & Gas Operations in West-Central African Countries.
  • Hobbies: Reading on the Supply Chain Management (SCM) Paradigm
  • A book (Novel) in Progress: L'Intersection Historique et le Scripteur dans Les Caves du Vatican d'Andrée Gide. In the novel, I am positioning myself in-between and see how historical facts enslave the author although I do believe that Andree Gide wrote a vicious anti-Catholic satire. (Written in French).
  • I am a soccer player and a fan of the Cameroon and Brazil national teams

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Resume Overview

School Attended

  • Texas A&M University
  • Eastern Michigan University
  • Institut Superieur Industriel

Job Titles Held:

  • Business Development Manager-(Business Incubator) Director Palindrome International Inc.
  • Loading Specialist/Manager
  • Logistics Consultant
  • Custom Regional Manager
  • Materials/ Supply Chain Manager
  • Customs Inspector Specialist/Leader


  • Ph.D. Candidate (Dr. Dan Pearce/Disseration Chair)
  • B.S

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