Conscientious customer advocate with over 10 years experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Thrive in a collaborative team setting, preferring a fast-paced, ever evolving environment. Polished in handling customer inquiries from multiple channels using rationale judgement to prioritize and manage communications.
CMT - Certified Canine Massage Therapist
Volunteer for dog rescue organization Pawsitive Match Rescue
Volunteer with fundraising committee Airdrie Raiders Football Team - Spring League
Small Business Owner - Zen Phoo Dog Massage Therapy
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