Customer Service Cold Calling & Lead Generation Sales Forecasting Strategic Planning Negotiation & Closing Long Term Relationships Written/Verbal Communication Sales Force Automation & CRM MS Office & SAP Sales and Account Management Qualifications Aggressively prospect for and service customer base through personal relationships, analysis of customers' needs and effective sales presentations. Utilize excellent sales skills and product knowledge to educate/persuade prospects, close profitable deals and build a sustainable pipeline of future business. Continually analyze sales results to identify successful strategies and improve poor performance. Demonstrate unparalleled subject matter expertise through constant research and awareness of trends Create new interest through cold calling, appointment setting, and referrals from existing customers Research suitable prospects through publically available information, social media, and databases Consult with customers to understand needs and properly position sales offerings Collaborate with colleagues and management to coordinate efforts and develop effective sales plans Offer tailored sales presentations based on prospect's knowledge and understanding of product Negotiate deal points and persuade clients to agree to final terms and complete transaction Follow up with prospects and new customers to address objections and determine customer satisfaction Proactively identify and resolve customer concerns to provide highest level of customer service Communicate valuable market feedback to internal marketing teams and product planners
Business Development Manager January 2009 to CurrentInternational Systems Management － Atlanta, GA
Enterprise Hardware and Software Identify, prospect, and consult with prospects and customers to secure new business and expand existing relationships.
Position hardware and software solutions as low-risk, cost effective way to improve productivity through automation and collaboration.
Foster long-term relationships with clients and proactively act upon their needs to ensure future partnership and revenue opportunities.
Document all sales activity in CRM systems for long term retention and future follow-up/analysis.
Surpassed net profit sales goals in first year by over 65%; continually meet or exceed established sales goals Established a strong pipeline of 300+ contacts through networking and referrals from satisfied customers Perform market research to best understand emerging technologies and their potential applications.
Business Development Manager January 2006 to January 2009International Sebach Incorporated － Atlanta, GA
Serviced key accounts, negotiated customer terms, and oversaw the rollout of new products for one of the largest European industrial machinery manufacturers while interfacing with client base on a daily basis.
Created strategic vendor alliances and pre-negotiated pricing structure with supply chain.
Designed and implemented new sales programs, with an emphasis on creating two-tier distribution channel Fostered demand among Fortune 500 clients to establish opportunities with additional market segment Increased territory revenue by 85% by adding dealers and independent sales representatives to program Reduced costs by 20% and increased profits by 35% through effective negotiation with supply chain Coordinated 10+ dealers during implementation of new wholesale distribution and sales program.
Global Account Executive January 2001 to January 2005Circuit City － Atlanta, GA
Directed software sales and account management activities for Circuit City business customers within assigned Southeast (GA, AL, FL) territory.
Conceptualized and implemented strategic plans to educate resellers on the ability to purchase products from company's distribution centers.
Personally identified and closed prospects within new and established markets.
Led account team to achieve top ranking in company sales for three consecutive years.
Improved business partner revenue by over 150% through improved coordination and communication.
Product Manager January 1997 to January 2001Xerox － Atlanta, GA
Oversaw product development and marketing for $13M keyboard and peripheral manufacturing division.
Developed marketing strategies while building and maintaining dealership networks for sale of entry level systems.
Served as single point of contact between dealer channel and direct sales organization.
Increased territory sales by 150% in 1998 through improved training of and communication with channel.
Additional experience as a Marketing Designer for LAP-TV in Atlanta, and a Sports Feature Writer/Photographer with newspapers in Norcross, GA and Argentina.
Master of Arts : CommunicationUniversity of CordobaArgentinaCommunication
Bachelor of Science : Computer ScienceGeorgia State UniversityComputer Science
Bachelor of Arts : MarketingLuis Manuel Robles InstituteArgentinaMarketing