Business Development Associate Resume Example
Enthusiastic and diligent Sales Associate Retail employee with an excellent sales and customer satisfaction record. Adept at maintaining cordial and professional relationships with colleagues, customers and supervisors. Able to function very well independently or as part of a sales associate team.
MS Office (Word, Excel, PowerPoint) *Great customer service, negotiation and sales skills |
- Create qualified new business appointments for our Local Workplace managed sales force under the direct supervision of the National Business Development Manager.
- Research and thoroughly qualify prospects.
- Identify prospect needs and set appointments for SWS/SRS sales force.
- Leverage electronic and print collateral to create business opportunities.
- Help increase store profitability through customer relationship development, community involvement and marketing campaigns.
- Accurately determine loan values based off of a comprehensive vehicle appraisal.
- Successfully manage customer accounts and ensure that payments are made in a timely manner.
- Make daily bank deposits, accept customer payments, process vehicle liens and comply with all other applicable consumer and privacy laws.
- Communicate with customers and merchants to provide emergency card services.
- Resolve customer questions and problems in a timely and precise manner.
- Provide technical support to customers and perform new installation of software.
- Document customer's inquiries and determine actions needed to resolve client's issues.
- Greeted customers in a courteous manner with great verbal communication skills.
- Assisted client in their decision making with attention to details.
- Negotiated pricing with client to achieve customer satisfaction with competitive pricing.
- Consistently met and surpassed monthly sales quotas.
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Resume Overview
School Attended
- Florida State College
Job Titles Held:
- Business Development Associate
- Bilingual Customer Service Representative
- Bilingual Emergency Service Representative/Technical Support
- Jewelry Sales Associate
Degrees
- Associates in Arts Degree Present
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