Veteran Business Client Manager with (19) years of experience focused on increasing Small Business Banking and Executive Leadership.
Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments.
Strategic Business Client Manager with (19) years of experience leading and overseeing retail and business banking activities. Strong history of devising precise and targeted business operations plans, managing consumer lending areas, reviewing performance and driving change. Forward-thinking leader with expertise in setting goals, exceeding goals, proven track record enclosed, quality standards and continued engagement serving on retail Executive Leadership Committees while leading quick and efficient attainment of objectives.
Forward-thinking Banker with extensive knowledge of Retail and Business Banking . Known for success in the banking industries and leading Business Banking employees to complete OCR, I.E. Optimal Customer Relationship tasks, X-Sell I.E. Cross Sell efforts that increased revenue for the company that drove our overall profitability. Dedicated to efficient conflict resolution and excellent follow- up services.
Executive-level Business Manager and entrepreneur with experience guiding start-up and emerging companies. Enthusiastic leader with (9) years of building strategic business relationships and partnerships. Strong drive with excellent interpersonal, communication and team building skills. Proven ability to develop, plan, lead and improve the OCR Optimal Customer Relationship Process. Focused on motivating the team and working with diverse personality types by creating an atmosphere that requires the use of communication and team-building skills.
Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Recognized for turning around struggling company operations to achieve sustained growth. Likeable personality and customer-focused background coupled with expertise in overseeing financial, personnel and operational facets.
Trained in SBA, Certified Notary Closer and committed to punctuality.
Ready to tackle new challenges and build success with exciting organization. Talented professional with composed persona, expert sales, knowledge of ordering environmental, industry insight, commercial real estate inspections and title work submission.
Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of multi system platforms including Salesforce, not limited to excel, Microsoft word and continued education. Motivated to learn, grow and excel in the title industry .
Looking forward to meeting you in the future.
Companies Worked For:
Job Titles Held: