Motivational leader skilled at building relationships with customers, employees and senior management. Proficient, detailed Advanced Medical Support Assistant with proven experience in front office operations. Strongly knowledgeable of multi-line phone systems, guest receiving protocols, and office software applications. Cross-trained, multi-functioning professional with 17 years of experience in front office management landscapes. Keenly equipped to handle training and development of employees, business reporting, time-keeping management, and on-call float for shift shortages. Excellent at setting agendas and providing employee-centric yet, customer-focused environments. Professional customer focused manager with experience in diverse fields. Proven history of building relationships with satisfied customers. Equally skilled as management leader and meticulous number cruncher focused on overall operational performance.
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