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Bus Driver- Aide Resume Example

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BUS DRIVER- AIDE
Professional Summary

Focused Bus Driver offering 10 years of superior performance in the transportation industry. Accustomed to meticulously verifying that vehicles and equipment are free from safety hazards. Eager to contribute value to student transportation team through integrity and dedication to quality transportation service. Safety-conscious Bus Driver skilled in adhering to predetermined routes to transport passengers safely and efficiently. Focused and reliable with proven history of tending to passenger needs and cultivating convenience for disabled patrons.

Work History
Company Name - Bus Driver- AideCity, State11/2017 - 03/2018
  • Maintained safe and timely route completions.
  • Followed maps and GPS software to adhere to routes or navigate high-traffic areas and times.
  • Transported passengers safely between destinations while following prescribed routes.
  • Performed all bus driving duties and passenger interaction with professionalism.
  • Adhered to all scheduled routes to ensure timely drop-offs and pick-ups at all locations.
  • Assisted passengers with difficulties or disabilities to board and exit bus.
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
  • Established long-term customer relationships through prompt and courteous service.
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
Company Name - Customer Service RepresentativeCity, State11/2009 - 04/2010
  • Entered customer interaction details in MS to track requests, document problems and record solutions offered.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided information to customers regarding Meadow Lake Resort an Camping charge card and loyalty program and helped to open and activate new accounts.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Compiled customer feedback and recommended service delivery improvements to management.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
Company Name - Pick -PackCity, State04/2009 - 11/2009
  • Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Performed inventory control, such as counting and stocking merchandise.
  • Updated daily logs with regular shift activities and incident details.
  • Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
  • Kept warehouse clean and organized to maximize team efficiency and productivity.
Company Name - CounselorCity, State06/2006 - 04/2009
  • Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
  • Used cognitive behavior therapy to assist youth in recognizing and redirecting poor habits.
  • Worked with prescribing professionals to get patients necessary medications.
  • Led summer day treatment groups and therapeutic activities to teach functional living skills and address behavioral issues.
Skills
  • Technology-based navigation
  • Passenger interaction
  • Clean driving record
  • Commercial driving
  • Safety-conscious
  • Reporting and documentation
  • Vehicle inspections
  • Physically fit and agile
  • Proficient in MS Office
  • Basic mathematical aptitude
  • Excellent time management
Education
09/1981Northeastern High SchoolCity, StateHigh School Diploma
04/2015University of Advancing TechnologyCity, StateAssociate of Arts: Psychology Social Science
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Resume Overview

School Attended

  • Northeastern High School
  • University of Advancing Technology

Job Titles Held:

  • Bus Driver- Aide
  • Customer Service Representative
  • Pick -Pack
  • Counselor

Degrees

  • High School Diploma
    Associate of Arts : Psychology Social Science

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