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bus assistant resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

I am a stay at home mom of 3 wonderful/crazy children. I have been married almost 3 years to my high school sweetheart. I haven't worked since 2018 after having my son. I'm ready to get back into the work society and do what i can from the inside of my home. I'm also a very strong woman that will work hard at what i have to do. I work well with other.

Skills
  • Special needs support
  • Restraint understanding
  • Documentation skills
  • Parent relationship development
  • Problem Resolution
  • Call recording and analysis
  • Professional telephone voice
  • Survey building
  • Research and analysis
  • Friendly, positive attitude
  • Multitasking
  • Computer skills
Experience
11/2011 to 06/2015
Bus Assistant Frederick County Public Schools Frederick, MD,
  • Helped drivers monitor and manage student actions to maintain bus safety.
  • Accompanied driver and children on bus route to keep students safe and protected.
  • Supervised safe and orderly entry and exit of bus riders and physically assisted those with special needs.
  • Communicated with bus drivers, teachers and guardians regarding problems or incidents impacting student riders.
  • Protected students from physical and verbal bullying.
  • Loaded, secured and unloaded wheelchairs, secured seatbelts and demonstrated knowledge of students' special needs.
  • Assisted with loading and unloading of riders in need of extra support.
  • Worked alongside students, parents and school personnel to provide all riders with safe and enjoyable experiences.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Spoke directly with each student to understand pressing needs, concerns or fears.
  • Prevented loss of students' belongings on or adjacent to bus via visual monitoring and verbal reminders.
  • Monitored buses transporting up to [Number] special education passengers.
  • Complied with state, local and federal laws regarding student confidentiality.
  • Kept personal and medical details of each student confidential by adhering to established protocols.
  • Kept equipment in good working order with frequent inspections and minor repairs.
04/2014 to 07/2014
Call Center Agent Parexel Modesto, CA,
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Input information from survey participants into company system using [Software] for recordkeeping and further review.
  • Utilized effective speaking skills to ask questions of survey participants and prompted adequate responses in-person or over telephone.
  • Used [Software] to analyze data from surveys, old records or case studies.
  • Engaged in projects and took active role in developing new surveys and questionnaires, handling tasks testing links to optimize projects.
  • Edited data collection forms and created questionnaires.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
09/2009 to 04/2011
School Bus Driver Empowerment Academy & Beloved Community Charter Schools Jersey City, NJ,
  • Obeyed traffic laws and followed established traffic and transportation procedures.
  • Performed pre-trip inspection and testing of transit bus for mechanical problems prior to beginning scheduled run.
  • Followed schedules and routes to maintain timely arrivals and departures.
  • Obeyed DOT rules and regulations and local laws and stipulations to maximize safety.
  • Operated motorized ramps and lifts to assist special needs students.
  • Maintained order and discipline on bus to prevent accidents or injuries.
  • Performed routine maintenance, inspections and cleaning to keep bus in optimal condition.
  • Transported students and teachers on school activity trips while exercising responsible leadership.
  • Reported accidents and completed required reports.
  • Adhered to schedules and safety protocols to enhance transportation service.
  • Transported passengers on predetermined routes while obeying traffic regulations.
  • Reconfigured routes to accommodate added or removed scheduled stops.
  • Transported only authorized students and discharged at approved stops.
  • Communicated emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
  • Maintained order among passengers and explained safety rules and hazards.
  • Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
  • Enforced safety rules as students boarded and exited buses and crossed streets near bus stops.
  • Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation.
  • Cleaned and sanitized bus interiors to lessen germ spread.
Education and Training
Expected in 06/2006 to to
High School Diploma:
Solvay High School - Solvay, NY
GPA:

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Resume Overview

School Attended

  • Solvay High School

Job Titles Held:

  • Bus Assistant
  • Call Center Agent
  • School Bus Driver

Degrees

  • High School Diploma

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