building security supervisor resume example with 15 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Committed safety leader aiming to fulfill a Security Supervisor opportunity in which honesty and integrity will be highly valued. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations. Dedicated Security Supervisor skilled in providing exceptional security monitoring, including knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with a proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations.
Skills
Overseeing building security
Building security
Certified Security Supervisor
Building security proficiency
Emergency security experience
Event security provision knowledge
Security and burglar alarms
Certified Front Desk Supervisor
Suspicious activity monitoring
Customer assistance
MS Office Suite
Stationary surveillance
Reporting and documentation
Property surveillance
Interviewing expertise
Work History
07/2016 to 04/2018
Building Security SupervisorFtmc – Milan, OH,
Drafted security operating procedures and training materials for property management
Screened vendors and contractors before granting access to restricted areas within mall.
Led team of 8 guards in monitoring high volume of mall traffic during peak hours and days.
Demonstrated commitment to public safety by patrolling events and well-populated establishments.
Detained and interviewed shoplifters, resulting in 30% higher rate of cash and merchandise recovery.
Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
Promoted business' development by building and maintaining relationships with new clients.
Assessed ongoing risk factors and suggested improvements to senior management.
Oversaw team of up to 30 security officers and managed administrative duties, including scheduling and performance evaluations.
Developed improved training methods with focus on public safety and officer awareness.
Monitored property and investigated any areas of suspicion.
Supervised team of 8 security personnel during a shift.
Supervised grounds, employee entrances and exits and security officers on duty.
01/2015 to 06/2016
Console OperatorRock Security, Quicken Loans – City, STATE,
Issued security badges and visitor passes to all guests.
Wrote detailed narrative reports and maintained daily activity reports.
Observed and reported suspicious activities and persons.
Remained composed and calm even when situations were stressful or had escalated in order to effectively contribute to security needs.
Identified and documented unauthorized actions by employees.
Reviewed CCTV and patrolled grounds to maintain awareness of activity in all facility areas.
Maintained surveillance of building and identified all officials and employees before authorizing entrance.
Maintained accurate and detailed logs of all events during each shift.
Collected and organized all surveillance data and information to protect client possessions and workspaces.
Responded to calls in both routine and emergency situations.
Investigated all security and safety violations.
Unlocked rooms and suites for authorized contractors.
Responded quickly and effectively to all security violations and duress alarms.
02/2003 to 12/2014
Buidling Security OfficerCompuware Corporation – City, STATE,
Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
Conducted patrols of key areas to spot and control security concerns.
Monitored and authorized entrance and departure of 3400 employees and visitors daily.
Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Monitored central alarm systems for fire, intrusion and duress alarms and responded to 3 emergencies weekly.
Authorized entrance papers and granted or denied entrance to building.
Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
Patrolled and monitored property areas via bicycle and company vehicle.
Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Education
Expected in to to
Bachelor of Arts: Criminal Justice Wayne State University - Detroit, MI GPA:
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