Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Dedicated Building Engineer oversees necessary installations, repairs and maintenance for physical infrastructure and equipment. Proactively maintains compliance with regulatory and organizational guidelines, working with management, and other vendors to assess critical safety threshold levels and lead preventative maintenance. Hands-on oversight for completing pivotal construction tasks. Detailed management of electrical and mechanical systems and equipment to address mandates.

  • Safety protocols
  • Leadership
  • Organizational skills
  • Collaboration
  • Project planning
  • Customer service
  • Building maintenance
01/2019 to Current
Building Engineer Colliers International Charlotte, NC,
  • Monitored contractor performance, working with vendors to meet regulatory and organizational physical specifications.
  • Coordinated building repair and construction projects, maintaining security and emergency response to provide preventive and corrective maintenance.
  • Operated facility cooling and electrical systems to support data center operations.
  • Observed safety protocols in field to prevent injuries and accidents.
  • Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
  • Followed instructions regarding duties and assignments for facility and machinery maintenance.
  • Identified problems during daily work inspections and addressed concerns.
  • Inspected and maintained facilities to maximize cleanliness and support upkeep targets.
  • Double checked supply inventories to ensure project specific correctness and optimize work readiness.
  • Notified management about necessary repairs or professional service needs for building operating systems.
11/2008 to 01/2019
Data Center Operator Oppenheimer & Co New York, NY,
  • Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis.
  • Reduced workflow downtime by coordinating on-site satellite building repairs.
  • Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
  • Adept in troubleshooting and identifying current issues and providing effective solutions.
  • Documented data center technical information and instructions to maintain configurations.
  • Trained employees on processes and practices specific to each position.
  • Supported network connectivity in complex network architecture.
  • Installed, arranged and monitored data center server hardware, rack-mounted consoles and power distribution equipment.
  • Offered technical support by providing instructions and knowledge regarding network and server operations.
  • Conducted preventive maintenance to reduce risk of downtime.
  • Arranged and maintained Cat6 and fiber cabling.
  • Detected and resolved data quality issues and discrepancies for integrity and quality control.
  • Mentored newly hired employees, offering insight into job duties and company policies for easier transition to job position.
03/1994 to 11/2008
Electrical Foreman Mastec Pueblo, CO,
  • Communicated with clients to convey deadlines, scope of work and potential challenges throughout project timeline.
  • Troubleshot electrical issues using appropriate testing devices.
  • Performed general electrical maintenance.
  • Took ownership of electrical crew schedule, developing short- and long-term look-ahead schedules to align with execution plans.
  • Functioned as crew leader, overseeing work of lower-level licensed electricians and trade helpers.
  • Provided technical supervision and support to Instrumentation and Electrical (I&E) supervisors, Instrument and electrical planners, and contract personnel.
  • Meticulously tested installations to check continuity of circuits, and compatibility and safety of components using test equipment such as ohmmeter, amp meter, voltmeter, and oscilloscope.
  • Followed electrical code manuals to install and repair electrical systems.
  • Enforced safety regulations and penalized workers for not following work safety agreements.
  • Installed, tested and modified circuit breakers, controls, fuses, lights and motors.
  • Provided empowering leadership to ensure positive production outcomes and consistent team morale.
  • Supervised electrician control room modifications, maintaining complete understanding of work scope, safety and documentation requirements.
  • Performed with efficiency and quality while installing and repairing electrical projects.
  • Manage telecommunications and electrical contract work for high-profile clients.
  • Updated and edited all drawings with design changes requested by client.
06/1990 to 04/1994
Telecommunications Technician Pine Belt Mental Healthcare Resources Bay St Louis, MS,
  • Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
  • Installed, set up and repaired devices and system components.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Read and interpreted technical documentation in order to accurately configure equipment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education and Training
Expected in 06/1990
High School Diploma:
Colerain High School - Cincinnati, OH

· Completed continuing education in CBRE Tech Advancement Program - Root Cause Analysis (Specialized)

· Completed continuing education in CBRE Tech Advancement Program - Electrical (Specialized)

· Completed continuing education in CBRE Tech Advancement Program - Refrigeration DX Systems (Specialized)

· Completed continuing education in CBRE Tech Advancement Program - Refrigeration Chillers

· Completed continuing education in CBRE Tech Advancement Program - Lubrication (Specialized)

· State of Ohio Fire Alarm License

· Cabletron Systems Basic Ethernet 802.3 Course - This course covered the basic operating principles of Ethernet and IEEE 802.3 CSMA/CD.

· SkillPath Inc. Managing Multiple Projects, Objectives and Deadlines - This course was designed to help increase personal and professional productivity when working with one or more projects with multiple priorities.

· SEICOR & BISCSI FDDI and Cabling Design and Implementation Class - This class covered the general theory of fiber optics, network topologies and their applications, cable types, designs and selections, splices and termination methods and selections. Its also covered cable placement and splice point considerations, verifying fiber performance and electronics compatibility, and cable system testing methods.

· At&t Network Systems SYSTIMAX PDS Installation and Maintenance - This course provided and overview of the At&T PDS terminology, concepts, standards, and components. It covered methods of installation, interconnecting communications devices such as data terminals, analog and digital phone lines, and personal computers. It also covered a thorough explanation of the copper media products, cabling, 110 cross-connect components, test equipment, BALUN adapters, fiber components, splicing, testing of copper, LC & SC terminations and mechanical splices.

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