bsa compliance officer avp resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Focused Compliance Officer bringing 15 years of expertise in regulatory compliance, audit procedures, project oversight and risk management. Excellent history of delivering effective leadership and training to support staff development. Driven and strategic with an aptitude for program management. Advanced knowledge of audit methodologies, functions and compliance teams.

  • Reporting requirements
  • Project coordination
  • Trend monitoring
  • Risk management strategies
  • Compliance reviews
  • Federal Banking regulations
  • Online-based education
  • Company policies and procedures
BSA & Compliance Officer, AVP, 03/2015 - Current
University Of Notre Dame Notre Dame, IN,
  • Review daily reports for possible suspicious account activity
  • Monitor high risk accounts
  • Develop and review policies and procedures
  • Develop and process account risk rating analysis
  • Prepare and conduct quarterly compliance committee meetings
  • Process garnishments and levies and subpoenas
  • Oversee electronic payment program including debit cards and ACH
  • Process currency transaction reports
  • Investigate suspicious activity and prepare reports
  • Review changes to regulations and prepare changes as needed
  • Currently hold AAP (accredited ACH professional) certification from NACHA (expires December 2025)
  • Planned and executed compliance audits to check company policies, procedures and controls.
  • Maintained and revised policy procedures for general operation of compliance program.
  • Developed organizational methods and policies, implementing training initiatives to deliver ongoing awareness of and compliance with established procedures.
  • Adhered to deadlines in optimizing regulatory and operational performance.
  • Established working relationships with regulatory agencies.
  • Enforced regulations by reviewing federal and state laws to confirm compliance.
  • Collected, input and analyzed information to make effective evaluations of company operations.
  • Produced monthly reports detailing compliance findings and recommendations for improvements.
  • Studied regulations to ascertain requirements and delivered necessary training to clients.
  • Provided compliance risk control consultation to committees and leadership.
  • Assessed internal documentation and communications as well as public relations and advertising materials for compliance with company policies and legal requirements.
  • Completed all assignments on time and with no infractions during examinations.
  • Supported bank clients by answering questions related to compliance and effective training and delivery of new policies and protocols.
  • Prepared banking policy and procedures and explained all steps to appropriate personnel.
ATM & ACH Administrator, 01/2007 - 03/2015
Agri Beef Co. Pasco, WA,
  • ACH Administration
  • Onboarding new and helping existing customers with the ACH process
  • Monitoring ACH transactions
  • Preparing reports for audits and examinations
  • Conducting self audits
  • Train staff and customers about ACH transactions
  • TM Administration
  • Monitor customer transactions for possible fraud
  • Investigate customer debit card disputes
  • Process chargeback disputes through Fiserv
  • Order new customer cards
  • Work with Fiserv to develop rules for debit card transactions to minimize risk without impacting customer experience
  • Prepare reports for Board of Directors, audits and exams
  • Adhered to regulatory and company security and audit procedures.
  • Mentored and trained newly hired tellers to familiarize each with job responsibilities and organizational procedures.
  • Used dynamic research and interpersonal skills to swiftly resolve customer issues.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Financial Aid Assistant Director, 04/2002 - 12/2006
Baker College City, STATE,
  • Receive, review, and prepare financial aid packages for students
  • Meet and answer questions for students
  • Participate in financial aid nights to help apply for and answer questions about financial aid
  • Prepare work schedules for work study students
  • Help students schedule classes
  • Assisted with completion of documentation such as FAFSA paperwork, answered questions and delivered key information.
  • Processed financial aid documents and completed basic verification of information.
  • Provided one-on-one counseling to students regarding financial aid program options and requirements.
  • Demonstrated understanding of and adherence to federal and state regulations for financial aid.
  • Audited student files to confirm accuracy and completion according to defined guidelines.
  • Assisted students in understanding academic application processes, admissions requirements and financial aid options.
  • Gave workshop and other group presentations to inform students of options and educate on financial aid process.
  • Liaised with students and admission department to facilitate documentation and application processing.
  • Advised students on course selection, progress toward graduation and career decisions.
Office Manager, 08/1998 - 04/2002
Dave’s Glass City, STATE,
  • Prepare invoices
  • Order supplies
  • Process payroll
  • Manage account payables and account receivables
  • Take customer orders
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Posted customer payments by recording cash, checks and credit card transactions.
  • Used accounting software to enter and post accounts receivable documents.
  • Reconciled monthly statements and transactions to keep records accurate and current.
  • Coded invoices and other records to maintain organized and accurate records.
  • Tracked income and expenses for business using accounting software.
  • Distributed invoices using postal mail, email or digital transmissions.
Education and Training
MBA: Business Administration, Expected in 12/2009
Baker College Center For Graduate Studies - Flint, MI
Status -
  • Completed coursework in Management and Human Resources
BBA: Business Administration and Management, Expected in 05/2001
Baker College of Flint - Flint, MI
Status -
Associate of Applied Science: Accounting, Expected in 05/1998
Baker College of Flint - Flint, MI
Status -
  • Accredited ACH Professional (AAP)- 13 years

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Resume Overview

School Attended

  • Baker College Center For Graduate Studies
  • Baker College of Flint
  • Baker College of Flint

Job Titles Held:

  • BSA & Compliance Officer, AVP
  • ATM & ACH Administrator
  • Financial Aid Assistant Director
  • Office Manager


  • MBA
  • BBA
  • Associate of Applied Science

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