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breakroom program coordinator resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Forward-thinking Program Coordinator with excellent planning and problem-solving abilities honed over progressive learning and training within facilities. Confidently organizes, manages, and improves programs for changing demands. Decisive leader with exceptional understanding of operational priorities. Skilled team player with strong background in challenging environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Organized Program Coordinator bringing strengths in handling work independently and solving routine problems without oversight. Offers expertise in customer service and problem solving and ability to quickly learn new processes. Hardworking Program Coordinator focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.

Skills
  • Office administration Resource management
  • Project management Asset creation
  • Training coordination Program optimization
  • Report preparation Needs analysis
  • Task prioritization Customer relations
  • Verbal communication
  • Employee Work Scheduling
  • Program Guidelines Adherence
  • Attention to Detail
  • Program Scheduling
  • Staff Hiring and Evaluations
  • Personnel Direction
  • Critical Thinking
  • Problem-Solving
  • Microsoft Office
  • Interdepartmental Coordination
  • Verbal and Written Communication
  • Time Management
  • Decision Making
  • Issue Resolution
  • Program Improvements
  • Task Delegation
  • Dependability and Cooperation
Experience
Breakroom Program Coordinator, 01/2019 - Current
Bristol Myers Squibb Jackson, MS,
  • Evaluated program effectiveness to develop improved methods.
  • Prepared periodic reports, financial statements and records on program activities, progress and status for management.
  • Conducted research and planning necessary to assist with program evaluation, assessment, and annual reports.
  • Explained program offerings and requirements to participants and answered related questions.
  • Developed and implemented new program features to address needs.
  • Developed brochures, newsletters and flyers to create promotional literature for program.
  • Reviewed applications and documentation independently or in conjunction with supervisor to make decisions pertaining to programs.
  • Facilitated program development and launch via strategic resources allocation.
  • Analyzed current program spending and shared cost-saving measures with director to increase savings to bottom line.
  • Administered budgets and monitored expenditures to keep program operations aligned with budget targets.
Facilities Lead, 04/2017 - 01/2019
Change Healthcare Kleinfeltersville, PA,
  • This roll is an integral part of the facility sales model designed to collaboratively assist our sales specialists and ASM's
  • This role is a sales resource that assists and supports the B2B, Account Management
  • Established department goals and deadlines.
  • Responded to emergency issues quickly to maintain smooth business operations.
Resolution Specialist, 10/2012 - 04/2017
Staples Aurora City, STATE,
  • Act on behalf of Sales and partners with all internal functional teams in order to secure customer issue resolution, Manage each inquiry to full resolution, exceeding the expectation of the sales associate as well as the external customer, Understand and assist with escalation procedures to ensure tasks are completed in a timely manner and closed loop process is met, demonstrate a commitment to quality improvement, demonstrate a high level of closed loop resolution on all customer assignments, understand the internal landscape, business logic and systems, take necessary steps to prevent recurrence of same-service issue, ensure proper communication procedures are followed to accurately manage workload, communicate final resolution back to sales and external customer, work with cross functional groups, strong analytical skills, business acumen and interpersonal skills, detail oriented with a high level of personal accountability, and a high level of multi-tasking., COResolution SpecialistAct on behalf of Sales and partners with all internal functional teams inorder to secure customer issue resolution,
  • Manage each inquiry to fullresolution, exceeding the expectation of the sales associate as well asthe external customer, Understand and assist with escalation proceduresto ensure tasks are completed in a timely manner and closed loopprocess is met, demonstrate a commitment to quality improvement,demonstrate a high level of closed loop resolution on all customerassignments, understand the internal landscape, business logic andsystems, take necessary steps to prevent recurrence of same-serviceissue, ensure proper communication procedures are followed toaccurately manage workload, communicate final resolution back to salesand external customer, work with cross functional groups, stronganalytical skills, business acumen and interpersonal skills, detail-oriented with a high level of personal accountability, high level of multi-tasking.
International Freight Manager, 01/2008 - 09/2012
Pilot Freight Services City, STATE,
  • I am responsible to serve and support the national breakroom consulting team
  • I am a Team Leader and change ambassador focused on implementation of current initiatives, identification of best practices, development of support materials and building of process improvements
  • I must collaborate internally and externally to create an inclusive environment, help develop personnel and drive sales results for national quota attainment., COInternational Freight
  • Manager Directed strategic initiatives to achieve department growth to double each year
  • Integrated cross training and up training for station growth and increased revenues
  • Increased profits by developing, initiating, and managing strategic business growth plan that implemented personal development plans,which allowed employees to self
  • Jan 1990 motivate and create a team environment that utilizes experiences to grow the department employees and achieved efficiency levels that set new company standards.
Education and Training
Associate of Science: Sciences, Business Management, Administration and Finance, Expected in
-
Denver Technical College - Denver, CO
GPA:
Status -

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Resume Overview

School Attended

  • Denver Technical College

Job Titles Held:

  • Breakroom Program Coordinator
  • Facilities Lead
  • Resolution Specialist
  • International Freight Manager

Degrees

  • Associate of Science

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