Branch Service Officer Resume Example
Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments with over 20 years cash handling and customer service.
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Customer Service
- Researched and rapidly resolved client conflicts to prevent loss of key accounts.
Product Sales
- Cross-sold services, upgrading customers to different plans and product packages.
With my eagerness to learn more about banking, I excelled in my ability to balance my own cash drawer as well as the ATM's and vault with minimal errors. Within a year, I was opening new accounts and was promoted to a Teller III.
Within three and a half years, I was promoted to Branch Service Officer where I learned to do NSF and OD reports. I have sixteen months experience being in a managerial position where I've trained and managed employees.
Palm Coast , FL
Processed sales referrals and promoted bank services and products.
I handle training of all new employees who come into the branch.
As BSO, when the assistant manger is out of the branch, I am in charge of the branches daily activities. This has been my responsibility for the last ten months.
Addison , TX
Balanced daily cash deposits and bank vault inventory.
Started training new employees for cash drawer operations, as well as branch daily activities.
City , STATE
Opened new customer accounts, including checking and savings as well as business checking and savings.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.Trained employees on cash drawer operation.
Focus on GED
Continued education in Microsoft Word and Excel
Office training progam
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Resume Overview
School Attended
- Rialto Adult School
Job Titles Held:
- Branch Service Officer
- Teller III
- Teller II
Degrees
- GED
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