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Branch Sales Service Associate I Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
  • An individual with team-oriented nature and expertise to handle diverse tasks, including checking shipments and processing customer payments. Positive and upbeat communicator dedicated to customer satisfaction. Proficient in keeping stock current, organized and properly identified to promote sales.
  • Diligent professional with documented success handling all customer requests and inquiries. In-depth knowledge of store policies and products. Proficient in tending exact change to customers.
  • Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating grocery merchandise. Physically fit and active.
  • Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Skills
  • Product processing
  • Stock rotation guidelines
  • Unloading procedures
  • Product labeling skills
  • Pallet jack operations
  • Cleaning procedures
  • Shelving of products
  • Merchandising expertise
  • Customer relationships
  • Product restocking
  • Safety processes and procedures
Work History
06/XXX7 to Current
Branch Sales & Service Associate I Basha's Gilbert, AZ,
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Promoted products or services to each customer to consistently achieve sales targets.
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Trained and mentored junior banking staff to maximize performance, efficiency and compliance.
  • Understood and applied selling techniques to open, develop and close sales and created product interest by actively cross-selling products and services to pursue customers.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products and services.
  • Set risk management policies to mitigate bank losses.
  • Developed tailored solutions to meet individual banking needs.
  • Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
  • Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
12/2009 to 06/XXX7
Grocery Clerk Festival Foods Hales Corners, WI,
  • Assisted customers with price checking and finding requested items in store.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Supported promotional plans by updating signage with price changes.
  • Recommended products to customers to drive sales.
  • Built displays and hung signage for products.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Managed timely and effective replacement of damaged or missing products.
12/2009 to 06/XXX7
Produce Clerk Stop And Shop City, STATE,
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Supported promotional plans by updating signage with price changes.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Maintained safe, neat and clean working environment at all times.
  • Cleaned shelves and restocked with food and other merchandise when product was running low.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Cleaned and sanitized all work surfaces and equipment in accordance with company guidelines.
Education
Expected in
Network Systems and Communications Diploma:
Lincoln Technical Institute - Paramus, New Jersey
GPA:

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Resume Overview

School Attended
  • Lincoln Technical Institute
Job Titles Held:
  • Branch Sales & Service Associate I
  • Grocery Clerk
  • Produce Clerk
Degrees
  • Network Systems and Communications Diploma