A highly motivated, results oriented leader with experience in overall management and strategic direction for a branch of 4-100 employees exceling in customer service excellence; recognized for high-ranking customer service results, human resources and people management; with a talent for tracking trends, reducing costs, while optimizing new opportunities and capitalizing them. Assertive and enthusiastic with an extensive knowledge of streamlining operations with an unsurpassed work ethic and brand. Seasoned operations manager with hands-on leadership adept at providing teams with training, guidance, support and motivation to succeed while ensuring adherence to safety regulations and corporate policies, procedures and standards. Dynamic Legal Specialist with experience in analysis and processing of legal documents and requests in alignment with operating procedures. Effective in research and collection of complex information, escalating specific requests and supporting timely responses regarding assigned cases. Adept in proper use of various administrative and legal systems.
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