Highly effective management professional emphasizing innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results.
Project planning and development
Customer relations specialist
Work flow planning
Superb time management skills
Branch Manager07/2014 to Current Landry's Lawn and Landscape – Baton Rouge, Louisiana
Led team of 20 staff.
Assessed employee performance and developed improvement plans.
Resolved escalated customer issues in a timely manner.
Wrote reports detailing branch activities.
Met deadlines by proactively managing individual and team tasks.
Gathered and reviewed customer feedback to improve operations.
Motivated staff to exceed quotas on a regular basis.
Owner/ Operator10/2006 to 05/2014 Tim Thorn's Lawn & Landscape, L.L.C – Baton Rouge, Louisiana
Compiled financial reports pertaining to cash receipts, expenditures and profit and loss.