SEARCH

Branch Manager Resume Example

Resume Score: 100%

Love this resume? Build Your Own Now
BRANCH MANAGER
Summary

Dedicated Branch Manager and effective leader who excels at building teams and enforcing a high level of quality in products and services.

Highlights
  • Strategic planning
  • Team leadership
  • Employee training
  • Motivational leadership style
  • Multi-tasking ability
  • Computer proficiency
  • PowerPoint
  • Microsoft Office Suite
  • Critical thinking
  • Natural leader
  • Team building
  • Financial administration
  • Loan operations
  • Procedure development
  • Employee engagement
  • Adaptable
  • Performance tracking and evaluation
Experience
Branch Manager
October 2008 to Current Keesler Federal Credit Union － Stennis Space Center, MS
  • Responsible for processing and closing loans which entails understanding debt-to-income ratios, evaluating credit bureau reports, and making financial savvy decisions based on the members past and present financial history Opens and manages new credit union accounts using specialized programs for the credit union.
  • Serves members and team members in a professional and caring manner to satisfy member needs.
  • Maintains and balances ATM machines daily.
  • Understands credit union policies and laws that are required for credit unions ideal operation.
  • Meets monthly and quarterly sales goals including auto loans, mortgage refinance referrals, credit cards, and personal loans
  • Makes loan approval decisions based on credit union guidelines. Lends money directly and indirectly including making sales calls to members of the credit union.
  • Can perform all tasks as a teller including counting money, receiving checks, and balancing drawer.
  • Works as a team with the lending staff to meet branch goals.
  • Opens and closes the branch daily Maintains branch functions including auditing, ordering money, managing reports.
  • Utilizes the TMA and AID, Inc. processes in all daily activities and reinforces its messages with team members.
  • Coaches team to meet their professional goals by meeting with team members monthly during Integrity coaching sessions.
  • Trains new team members on branch duties and motivates them to exceed our monthly goals.
  • Develops work schedules, interviews job candidates, evaluates performance of employees, coaches employees to develop new skills, and rewards and disciplines staff.
  • Oversees the activities of a level II branch to ensure compliance with established policies and procedures.
  • Keeps staff abreast of all policy or procedure changes and updates by holding monthly staff meetings.
  • Resolves member complaints that branch team members cannot resolve and coaches branch personnel on developing problem solving skills.
  • Aids in developing updated branch procedures Actively participates in community events as a representative of the credit union and on in-house project teams.
  • Collaborates with the Marketing department to ensure positive loan and membership growth through participating in SEG and community events.
  • Builds various spreadsheets to track goals and other pertinent data.
Data Entry Assistant (NAVO)/Budget Clerk
March 2005 to April 2008 Department of Navy, CNMOC － Stennis Space Center, MS
  • Responsible for the data entry into one of the Navy's highly integrated pricing models resulting in the timely depiction of the current state of the performance system.
  • Formatted Access documents into Excel Spreadsheets resulting in easier accessible data entry into pricing model.
  • Assisted the budget analyst with government purchase card program by managing the review of transactions for accuracy resulting in order to sustain the government purchase card program.
  • Trained new employees on purchase card rules and regulations Maintained official payroll files.
  • Acted as liaison between timekeepers and SLDCADA Administrator to correct errors on time cards or leave slips.
  • Within our own (N4) department, I ensured time cards and leave slips matched and travel credit hours claimed by an employee were in sync with the traveler's voucher submitted in the Defense Travel System (DTS).
  • Assisted the Combined Federal Campaign Team Leader with budget analysis and data entry resulting in more than $40,000 donations Researched and corrected labor transactions, as needed, to ensure Work Year Personnel Cost (WYPC) data is processed.
  • Extracted data necessary for CIVPERS analyst to evaluate labor costs, determine expected future costs for budget projection purposes, track acceleration and figure full time equivalents (FTE).
  • Prepared and maintained various budgetary statistical and financial information reports.
  • Ran and distributed various computerized Standard Accounting and Reporting System (Field Level) (STARS-FL) financial reports for senior analysts.
  • Prepared data for senior analysts in the budget formulation and execution of Navy programs at CNMOC following strict guidelines.
  • Compiled data for budget exhibits for Operations and Maintenance, Navy (O&M,N) [to include civilian personnel (CIVPERS)] and Other Procurement Navy (OPN) through various cycles, to include President's Budget (PRESBUD), Midyear Review (MYR), Department of Navy (DON) Budget, OSD/OMB Budget, and End-of-Year Certified Obligations.
  • Worked effectively with financial personnel and external customers.
  • Reported directly to the Budget Officer.
  • Served as the receptionist by answering phone calls, greeting guests, and maintaining the supervisor's calendar.
  • Assisted with booking travel for employees.
Valet Runner
October 2004 to May 2005 Casino Magic － Stennis Space Center, MS
  • Provided superb, quality customer service to casino.
  • patrons by parking their vehicles which resulted in many satisfied customers.
  • Responsible for customer's wellbeing by evaluating each current situation resulting in the safety of citizens of the community.
Assistant Manager
August 2002 to August 2004 Choctaw Cinema IV － Stennis Space Center, MS
  • Responsible for payroll data entry and verification resulting in the timely employee pay.
  • Created employee work schedules to ensure the Cinema was operating efficiently.
  • Accountable for customer relations.
  • Maintained the operation of various movie equipment.
  • Trained new employees on cinema rules, policies, procedures and equipment.
  • Responsible for the hiring and firing of movie employees.
  • Retained inventory records by verifying the items within the stock room.
  • Maintained the daily budget resulting in the accurate collection and verification of the cinema's profits to include nightly bank drop-offs.
  • Responsible for the opening and closing of the cinema five days a week.
Education
Bachelor of Science : Business Administration, 2008 University of Southern Mississippi － Hattiesburg, MS

Business Administration
Business Administration, 2006 Pearl River Community College － Poplarville, MS Business Administration
High School Diploma : 2004 Bay High School － MS
Professional Affiliations
  • Hancock County Chamber of Commerce

  • Hancock County Beautification Committee

  • BAYS soccer coach
Skills
  • Microsoft Office products
  • Symitar
  • Opening Act
  • Evolve
  • Synapsis
  • Synergy
Build Your Own Now

Resume Overview

Companies Worked For:

  • Keesler Federal Credit Union
  • Department of Navy, CNMOC
  • Casino Magic
  • Choctaw Cinema IV

School Attended

  • University of Southern Mississippi
  • Pearl River Community College
  • Bay High School

Job Titles Held:

  • Branch Manager
  • Data Entry Assistant (NAVO)/Budget Clerk
  • Valet Runner
  • Assistant Manager

Degrees

  • Bachelor of Science : Business Administration , 2008
    Business Administration , 2006
    High School Diploma : 2004

Advertisement

Similar Resumes

View All

Branch Manager

OneMain Financial

Smyrna, Tennessee

Posted 791 days ago