Meticulous Senior Claims Representative effective at analyzing policy language and estimates to devise fair and cost-effective settlements. I have done whatever is asked of me in the over 13 years I have been with Farm Bureau and have recently been handling 10 counties that in the past needed three adjusters to handle the same area. I have made myself available to agents and adjusters to answer any questions they may have and always considered it a priority to answer those question immediately. I am a loyal employee who wants to see Farm Bureau be the best that it can be.
Branch ManagerJan 1997 to Jan 1998 Enterprise Rent-a-car － Midland , MII was promoted to Assistant Manager of the Flint Beecher branch within 6 months and was made a Branch Manager within a year which I believe was as quick as anyone had been promoted in the Michigan group at that time. I was in charge of managing a fleet of cars and teaching and managing trainees as well as employees that had been part of other branches. I was in charge of weekly marketing trips to any place that had need for rental cars.
Senior Claims RepresentativeJan 1999 to Apr 2003 McMartin Wasek & Associates － Bay City, MII helped develop the processes used for the contents program at MWA considering I was their first hire and was the first person out in the field doing contents inventories. I was told that I was worthy of being a senior adjuster in my second year of working for MWA and would be promoted to a Senior adjuster if I completed the A.I.C. I had the A.I.C. courses completed in less than a year. I was promoted to Senior Claims Representative in June of 2001.
Senior Claims RepresentativeApr 2003 to Current Farm Bureau Mutual Insurance － Traverse City, MII have worked as a Senior Claims Representative at two different branches and have handled claims in at least 16 different counties. I worked for and have learned from our current Field Property Claims Manager Jason Babka and Senior Property Claims Unit Manager Everett Monroe who has a wealth of knowledge that comes from being part of this company for over 20 years. I have always been highly reviewed for my quality of work, job knowledge and cost consciousness.
Bachelor of Arts, Business Administration1995Saginaw Valley State University － Saginaw, MI, SaginawI graduated from Saginaw Valley with a 3.4 GPA. My degree included an emphasis in Accounting.
Associate In Claims, Insurance2001Insurance Institute of America － Michigan