Branch Executive Director resume example with 17+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Service-driven Branch Executive Director with solid experience managing all levels of day-to-day operations, staff supervision and customer relations.
  • Non-profit management
  • Budget/Program development
  • Customer service oriented
  • Customer retention
  • Supervisory skills
  • Team player
Work History
01/2013 to 09/2016 Branch Executive Director Valley Ymca | Phoenix, ,
  • Responsible for the day-to-day operations of the Quincy branch and supervise the management team, manage volunteer recruitment, and collect and monitor all program enrollments.
  • Staff liaison for the Program and Membership Committee.
05/2011 to 01/2013 Operations Director Balfour Beatty Construction | Raleigh, ,
  • Managed program directors.
  • Responsible for budget and program development along with improving customer relations.
03/1999 to 05/2011 Youth and Family Director Ymca Of Rock River Valley | Loves Park, ,
  • Directed all aspects of the School-Aged Child Care program.
  • Also oversaw the adult volleyball leagues, birthday parties and rentals of the YMCA building.
Noon Kiwanis Club (2005-Present); Kiwanis Board Member (2010-1012) Quincy Area Chamber of Commerce Women's Networking Group (Current)
Expected in 1992 Bachelor of Arts | Physical Education and Health Graceland University, Lamoni, IA GPA:
Additional Information
  • Accomplishments: YUSA Organizational Leader Certified 2006, YMCA Illinois Network Matt Ottaviano Award for Outstanding Program Director

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Resume Overview

School Attended

  • Graceland University

Job Titles Held:

  • Branch Executive Director
  • Operations Director
  • Youth and Family Director


  • Bachelor of Arts

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