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Bookseller/trainer Resume Example

Resume Score: 80%

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BOOKSELLER/TRAINER
Summary

Responsible and friendly bookseller able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Responsive team leader with strong unique background combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

Maintain smooth, efficient and profitable bar by consistently meeting customer needs while controlling costs. Knowledgeable about all types of beer, liquor and mixed drinks. Safe-certified and experienced in monitoring guests for signs of extreme intoxication.

Skills
  • Inventory management
  • Sales processing
  • Promotions
  • Decision-making
  • Problem resolution
  • Work ethic
  • Critical thinking
  • Active listening
  • Reliable and trustworthy
  • Team supervision
  • Experience in leadership
  • Analytical
  • People skills
  • Flexible
  • Equipment cleaning and maintenance
  • Recipe preparation
  • Team-oriented
  • Multitasking
  • Friendly, positive attitude
  • Suggestive selling
  • Extensive spirits knowledge
  • Anticipating guest needs
  • Marketing and sales experience
  • Wine and liquor expertise
  • Employee training
Experience
Bookseller/trainer, Company Name, March 2018-January 2019City, State
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Increased sales through suggestive selling and persuasiveness.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Increased store sales by cross-selling complementary items.
  • Helped customers by answering questions and locating merchandise.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Instructed new team members on correct procedures for all areas of operations.
Deli Clerk, Company Name, August 2017-February 2018City, State
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
  • Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Cleaned utensils, dishes and glasses for customer use.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Accepted and processed cash, check, card and mobile payments. Ran the safety drop to the bank.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Prep Cook/Server/Event Caterer, Company Name, October 2016-July 2017City, State
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Made all meals in accordance with company standards and requirements.
  • Adhered to all regulatory standards regarding safe and sanitary food prep.
  • Verified proper food preparation by regulating temperature of ovens, broilers, grills and roasters.
  • Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
  • Prepped vegetables, fruits, and meat by washing, chopping and dicing.
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Assisted with training and development of new talent.
  • Cooked food following specific measurements and recipes.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Key Holder Leader, Company Name, September 2013-August 2016City, State
  • Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Operated cash register.
  • Maintained store in clean and neat manner.
  • Set up visually appealing promotional displays.
  • Calculated bill totals and tax amounts.
  • Signed for incoming shipments in manager's absence.
  • Made purchase orders
Education and Training
High School DiplomaWest Vigo High School, , CityStateFebruary 2010
Some College (No Degree)Business Marketing , , Arogosy University , CityState
National Society of Collegiate Scholars member

This is a non-profit academic honor society for students in the united States. You have to be in the top 20% of your class to be nominated. I had a 4.0 freshman year of collage.

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Resume Overview

School Attended

  • West Vigo High School
  • Arogosy University

Job Titles Held:

  • Bookseller/trainer
  • Deli Clerk
  • Prep Cook/Server/Event Caterer
  • Key Holder Leader

Degrees

  • High School Diploma
    Some College (No Degree)

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