Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Since turning 16, I've had a lot of experience working in fast paced environments and while it's been intimidating to pick up new skill sets for each new job I've had, I've learned that I love that experience. In each new job, I've preferred to be thrust into the fire because I enjoy engaging in my work. Over the past 6 years I've learned the value of establishing connections with my team members and customers. The trait that I value most about myself is my ability to be flexible. I'm a quick learner and I can do practically anything that my team needs me to do.

  • Quick Learner
  • Flexible; Will learn and accomplish whatever needs to be done
  • Patient; Always willing to listen and help customers under any circumstance
  • I take initiative. I will be the one to step in first if someone needs help.
  • Organization
  • Troubleshooting
  • Problem resolution
  • Up-selling
  • Team player
  • Speedy and efficient
  • Calm under pressure
Bookseller, 10/2019 to Current
Barnes & Noble, IncMelbourne, FL,
  • Greeted each customer and offered assistance in finding requested items.
  • Helped customers by answering questions and locating merchandise.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Listened to customer interests and needs and matched with suitable books and related products.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Educated customers on product and service offerings.
  • Escorted customers to products and pointed out complementary items to boost store sales.
Sales Associate, 08/2018 to 08/2019
H&MSarasota, FL,
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Offered product and service consultations and employed upselling techniques.
  • Acted as initial contact in addressing customer concerns.
  • Built trusting relationships with customers by making personal connections.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Worked with fellow sales team members to achieve group targets.
Barista, 09/2017 to 08/2018
Wegmans Food MarketsBelmar, NJ,
  • Operated cash register, collected payments and provided accurate change.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Greeted guests and provided superior customer service.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Supported store manager with recruiting, interviewing and hiring baristas.
All Around Team Member, 07/2016 to 08/2017
ChipotleCity, STATE,
  • Worked hard to learn required tasks quickly to maximize performance.
  • Built and maintained working relationships with peers and upper management.
  • Upheld high standards of productivity and quality in operations.
  • Rotated through series of different stations based on team needs.
Education and Training
Bachelor of Science: Computer Science, Expected in
University of Illinois At Chicago - Chicago, IL

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  • Sales Associate
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  • Bachelor of Science

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