Experienced sales professional highly effective at meeting and exceeding sales quotas on consistent basis. Stay up-to-date on latest market trends and product changes. Well versed in customer service practices. Can identify and prevent fraudulent activities. Heavy experience in buying and pricing merchandise. Well spoken with above par phone skills. Able to acquire and maintain a regular customer base through follow-up's and steady communication. Seeking to build upon 3 years' experience in challenging new position.
Cheerful and energetic
Superior communication skills
Effective team player
Advanced mathematical aptitude
Time management ability
Half Price Books 2015
Became the CD and Vinyl Section Manager within 4 months.
Increased CD sales by 30% in 3 months.
Cash America Pawn 2015 - 2016
Helped to achieve Shop Of The Year within our district.
Graduated Jewelry Inspection and Fraud Class as the top student.
Sam Ash Music Company 2016
Achieved and consistently remained one of the top 5 sales people after only a month.
Obtained Rookie of the Month and/or Sales Leader achievements every month for my entire employment.
10/2015 to 06/2016
BooksellerHalf Price Books － Greenwood, INAs a Bookseller, my main priority was Customer Service. I met incoming customers, assessed their needs and quickly found solutions. I was responsible for the buying and selling of used merchandise as well as section maintenance. I completed purchases with cash, credit, debit, and check payment methods. During my tenure, I managed the CD and Vinyl sections, where I was required to assess condition of incoming material, and sell to a niche market.
07/2015 to 04/2016
PawnbrokerCash America Pawn － Indianapolis, INMy duties as a Pawnbroker included buying, selling, and writing pawn loans. I was given liberties with my position that allowed me to decide loan amounts based on a customer's collateral and loan history. I also had the ability to provide discounts on merchandise up to 45% without a manager's approval. I was trusted with cash handling, being responsible for up to $30,000 at a time. This position also furthered my customer service skills by requiring me to deal with sometimes difficult people. I built a steady base of regulars and met or exceeded sales goals every month. I also was trained to recognize and prevent fraudulent activities such as money laundering and the intake of stolen goods.
06/2016 to 12/2017
Guitar Sales AssociateSam Ash Music － Indianapolis, INAt Sam Ash, I was a commissioned Sales Representative who had a weekly base that I was required to meet. I was also required to merchandise and maintain a healthy product knowledge as it was a niche market. Being an open sales floor, I had to maintain a healthy working relationship with the same people I was competing against for sales. I completed financing transactions which were based on credit through Synchrony Bank. I kept a "lead book" so that I could pursue better business relationships with my clients. This included making calls to previous customers regarding new items or promotions, and also following up with customers who had made recent purchases. A large part of my commission was dependent upon selling "Extended Service Plans". I excelled in this regard and was in the top 3 salespeople each month when it came to total sold "ESP's".
High School Diploma: GeneralGreenwood High School － Greenwood , IN, USADuring my tenure at Greenwood, I was placed in several leadership positions. I was the acting Bass Section leader in the school choir for my junior and senior years. I also maintained a 3.35 GPA and graduated in the top 15% of my class.