Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Committed and hardworking [Job Title] with 25+ years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Professional and friendly with remarkable customer service and sales abilities. Security-conscious and customer-focused Supervisor with top-notch teamwork and interpersonal communication skills. Versatile Front end management with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. Reliable  offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Enthusiastic team player eager to contribute to team success through hard work, attention to detail and excellent organizational skills. . Motivated to learn, grow and excel in hospitality. Experienced [Job Title] with over 25+ years of experience in food and hospitality. Excellent reputation for resolving problems and improving customer satisfaction. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of [food and hospitality Industry] operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Talented Supervisor/Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
While I was residing in CA I was a member of the San Bernardino County Mounted Posse and Search & Rescue unit. I started as mounted Search and Rescue and after 2yrs. I made the decision to get my level 2 & 3 mounted sheriff's requirements so that i could become a full fledged sheriff mounted officer gun carrying and all. I ranked in the top 3 of my class and achieved master marksman status. I wouldn't be who I am today had I not accomplished this.
2nd Shift Grill Cook CLoser; I worked alone prepping all food items for cold case and hot cases, this included pizzas, burritos, snack foods throughout my shift. All items from cold case and hot case had to be replaced every 2 hours. Has to fill cases completely for graveyard shift. Waited on customers cooking their food to order, made sure coolers were stocked for am shift and that there were back ups below. All nightly closing duties and closeouts.
Front End Cashier/Customer Service/Floater: Cashiering when needed, checking in and putting away truck orders twice a week, keeping store clean, bathrooms stocked, supplies stocked at pump stations outside. When other stores at different locations needed a person for whatever reason, I was floater and therefore I reported to that store. Many days I was asked to work a second shift in a day, and reported directly to that store from my store.
I was responsible for ruining a crew of 6 to 8 guys doing Foreclosure House and Property Clean up, this included removal of trash, items left in homes and outside property, 1st 2nd and final sales cleaning of these homes. Then maintained these properties until their sales. Trimmed trees, landscaping, and necessary repairs on property, we travelled all over the state. I had to inventory and log all major items which we had to remove from property and turn in to the owner of company, as well as assisting in administrativ functions when needed.
I worked by myself at both locations everyday half day at Siegel Suite then reported to Siegel Select 2 for the rest of the day from my first day of employment. I was responsible for the cleaning of guests rooms upon checkout and weekly for the extended stay guests, cleaning out of rooms that had been left wrecked and filthy entailed a more extensive disinfecting and in depth cleaning up to cleaning of carpets at the very end. Responsible for cleaning out and maintaining the air conditioner filters; the mattresses had to be flipped for cleaning under beds; daily lobby cleaning and a massive amount of laundry daily. This was at both hotels, but at select 2 location I had to go in and clean and disinfect many rooms that had been closed and locked up without being cleaned and all the food and misc. items that had been abandoned in these rooms for upwards of 6 months. I had a set amount of time for each room no matter how bad these rooms were. In June I transferred to Siegel Select 2 permanently and resided at property, where I worked 3 different positions by myself and these duties included; cleaning of daily rooms, the offices first thing in morning, I had to maintain the remodel construction crew of 40 every Thursday which included changing linens, stocking toiletries and light cleaning. I did this while attending to other daily tasks. I handled all laundry and linens, inventory, supply ordering and keeping of detailed task completion sheets daily. I did all of the room pre cleans and final cleans after remodels completed. Also with my residing onsite I helped the guests day or night if locked out of rooms and needed entry, any extras they needed I was responsible for making sure they had them.
FOr Porter position: Complete property trash cleanup in mornings around entire property line, all stairways and walkways 3 floors, cleaning and polishing elevators.
I was responsible for the front of the house daily operations, from the weekly ordering, new hires, scheduling and was in negotiations with owner to take restaurant ownership of restaurant and therefore training for that as well. I also was responsible for the waitstaff hiring, training and their positions running smoothly, I took care of customer complaints when there was one and it was my decision as to whether there would be compensation or not depending on the issues. I opened in the mornings making sure coffee bar was ready by 6am as well as drive thru, waited on customers from 6am to 8am when the morning servers came in. Closed at drawers and perparing deposits from prior night and I had the duties of cleaning and dating all foods, because we never knew when health department would show up.
I also cleaned owner Kathy Schuits home and Christine Bowker her daughters mini mansion on a weekly basis, this entailed oiling and polishig all wood in houses thorough and complete cleaning from top to bottom everyweek, windows, stainless steele polished, etc..
Alcohol Servers Certificate
I have also owned my own Restaurant for 3 years with my daughter, as well as held the position of Bar Manager at the same time. I was responsible for reopening bar in 3 days after being closed for over 2yrs. which I successfully did. My duties included daily operations, inventory, orders, staff hiring and training.
My daughter and I were partners she ran the restaurant and took care of monthly financials, and I took care of equipment maintenance and repairs, food orders and end of night cash reports.
I am very good with people and am very good at conflict and problem resolutions, multi tasking and time management.
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