A Dedicated and focused Accounts Receivable Rep with over 20 years of experience working in Mental Health Billing, who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Insurance eligibility verifications
Claims appeal procedures
Billing and coding
Meticulous attention to detail
Strong problem solver
Dedicated team player
06/2008 to Current
Billing RepresentativeBehavioral Health Network － Springfield, MA
Posting payments and reprocessing denied insurance claims.
Create and submit electronic/manual claims to third party payers.
Perform Accounts Receivable follow-up.
Knowledge of Mental Health and Substance Abuse billing guidelines.
01/1996 to 05/2008
Site Coordinator Billing ClerkBehavioral Health Network － Springfield, MA
Run and distribute productivity reports to staff.
Run Active/Discharge status reports and distribute to Program Directors.
Coordinate and maintain integrity of all client data entered into billing system.
Maintains Strict Confidentiality.
01/1993 to 01/1996
Accounts Receivable ClerkCommunity Care Mental Health Center － Springfield, MA
Entered claims for Mental Health Agency.
Communicated with consumers regarding self-pay statements.
Obtained Authorizations for patients services from payers.
Generated various reports for Management.
03/1989 to 01/1993
ReceptionistCommunity Care Mental Health Center － Springfield, MA
Filing and data entry.
Verified insurance coverages.
Completed client registrations.
Education and Training
Medical Billing and Coding CertificateHolyoke Community College － Holyoke, MA
NHA Certified Billing and Coding Specialist (CBCS) 12/8/16
NCCT National Certified Insurance & Coding Specialist (NCICS) 01/03/17
Accounts Receivable Rep; Agency Billing; Carelogic billing system; client data entry; Insurance claims submission; problem solving skills;
Trustee and Volunteer, 01/2014 to Present
Mount Zion Baptist Church-368 Bay Street, Springfield, MA 01109