Bilingual Interpreter (legal Medical) resume example with 15+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
WWW:
Professional Summary
Experienced with over 10 years of experience in Customer Service and Auditing . Excellent reputation for resolving problems and improving customer satisfaction. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated to meeting company goals, consistent, organized, and very detail oriented love to leave things in better condition than what found in. Night owl that thrives on thinking of the final outcome of whatever task is at hand.
Skills
Oral and Written Communication, Problem Solving, Task Prioritization and Organization
Critical Thinking, Problem Solving, Verbal and Written Communication
Quarterly/Nightly Audits
Data Entry, Microsoft Office
Calm and Professional Under Pressure, Multitasking and Prioritization, Efficient and Detail-Oriented, Excellent Attention to Detail
Inventory Management, Sales Report Generation, Order and Refund Processing, Supply and Materials Oversight and Recordkeeping
Ability to read, write, and speak Spanish fluently and professionally.
Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
Provide language translation and customer service skills to clients in Legal and Medical business sectors.
Maintain message content, tone and emotion as closely as possible.
Provide cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns to best of my ability since I will be "their voice".
Maintain professionality during entire appointment not letting any of information interpreted to visually affect emotions.
Always maintain confidentiality in every aspect of each job, never repeating anything heard or spoken.
Head Night Auditor, 11/2021 - 03/2022 Hubbard – Orlando, FL,
Looked over pending check-ins and payment processes to complete closing procedures.
Investigated daily variances and corrected errors to resolve discrepancies.
Organized budget documentation and tracked expenses to maintain tight business controls.
Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies.
Identified and responded to customer requests and concerns through email, online chat and phone for both English and Spanish speaking customers.
Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
Prepared and set out the complimentary Continental Breakfast, in a neat organized manner, making sure food was fresh, hot and on time. Always making sure to prepare food in the cleanest way possible.
Offered advice and assistance to customers, paying attention to special needs or wants.
Provided information regarding activities or sight seeing to do in Colorado Springs as well as surrounding cities.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Lead Maintenance Technician, 04/2011 - 04/2016 City Of Colorado Springs – City, STATE,
Responsible for minimum of 6 to 8 employees.
Main responsibility of performing daily inventory of chemical usage and ordering correct amount.
Organized budget documentation and tracked expenses to maintain tight business controls.
Set up and entered financial data of products used daily into spreadsheets using Microsoft Excel.
Preformed quarterly audits.
Stayed on top of applicable federal and state requirements to minimize legal and financial risks according to OSHA
Summertime night shift hours alone had to be responsible and self motivated to get everything done in organized and timely manner.
In direct contact with citizens and took complaints.
Maintained citizen satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Collected citizen feedback and made process changes to exceed customer satisfaction.
Participated as part of many interview panels.
Assisted in writing contracts that were put out to bid.
Obtained state of Colorado CDL License.
Park and Recreation Technician (temp), 05/2009 - 05/2011 P&L Scrap Iron & Metal – City, STATE,
Responsible for maintaining parks in Northern Colorado Springs.
Trimmed greenery, shrubs and hedges to maintain uniform appearance.
Performed equipment maintenance and repairs to keep tools functional for projects.
Removed tree stumps, roots and debris for cohesive landscape appearance as well as snow removal.
Maintained gardening tools by replacing blades and fluids.
Preformed minor repairs to small landscape equipment.
Heavy Equipment Operator, 06/2006 - 08/2009 Company Name – City, State,
Operated range of heavy equipment on regular basis with advanced skill.
Operated machining equipment safely.
Adhered to heavy equipment safety and operation protocols, resulting zero complaints or incidents.
Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
Moved equipment between job locations using truck and trailer.
Education
No Degree: Hotel Auditor, Expected in - Choice University - Choice University Online, GPA:
General Training
Breakfast Ambassador
Auditing
Rooming
Complaints
Cleanliness
Awarded Breakfast Ambassador
Continuing education in Hotel Management.
Continuing education in maintaining clean Covid free environment
No Degree: Cosmetology, Expected in - International Beauty Academy - Colorado Springs, CO GPA:
High School Diploma: , Expected in 05/2008 - Falcon High School - Peyton, CO, GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.