LiveCareer-Resume

bilingual customer service representative resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Profile
Seeking a position with an organization where I can utilize my skills and experience to improve operations, increase profitability and enhance growth.
Qualifications
  • Data Entry (45), Microsoft Word, Excel, Access, PowerPoint, and Outlook.Improving product quality,
  • Managing multiple priorities
  • Eye for detail
  • Critical thinking
  • Identifying risks
Experience
Bilingual Customer Service Representative, 2014 to 11/2014
Gc Services Limited PartnershipTucson, AZ,
  • Identified and drove creative solutions for problems. Reviewed sales price and operating costs. Place or cancel orders.
  • Answer questions about terms of sale.
  • Inform customer of deals and promotions.
  • Utilize computer technology to handle high call volumes.
  • Work with customer service manager to ensure proper customer service is being delivered.
Quality Inspector/Trainer/Assembler/Calibration, 01/2003 to Present
Vention Medical ManufacturingCity, STATE,
  • Recognize areas of opportunity and support continual improvement efforts.
  • Calibrations on OGP Measuring Equipment /Incoming inspection/Perform visual and measuring inspection.
  • QAD Enterprise Application/RF Express.Net (Eagle Performance Made Portable).
  • Review and renew procedures, forms, work instructions, specifications and other applicable documentation.
  • Monitor, identify and report on quality metrics.
  • Inspect the sample for defects/Verify that the correct DFU/Label and lot number are being used.
  • Support pre and post audit activities and facilitate closure of audit findings Use operating instruction sheets or other documentation to ensure proper assembly of parts.
  • Determine tooling and special gauging required to complete work, such as micrometers, calipers, fixtures, and height gages.
Education
Associate degree: Business Administration, Expected in to Grand Rapids Community College - Grand Rapids, MI
GPA: GPA: 3.4 Dean's List 2007 Winter Semester
Business Administration GPA: 3.4 Dean's List 2007 Winter Semester
: Business Administration, Expected in to Davenport University - Grand Rapids, MI
GPA: GPA: 3.0
Coursework includes Economics Coursework includes Entrepreneurial Management Coursework includes Organizational Behavior Business Administration GPA: 3.0
Languages
Bilingual fluency in English and Spanish in both written and verbal forms.Bilingual Spanish/English
Skills

         QAD Enterprise Application/RF Express.Net (Eagle Performance Made Portable).

      Review and renew procedures, forms, work instructions, specifications and other applicable documentation.

Monitor, identify and report on quality metrics.

      Inspect the sample for defects/Verify that the correct DFU/Label and lot number are being used.

         Support pre and post audit activities and facilitate closure of audit findings · 

        Use operating instruction sheets or other documentation to ensure proper assembly of parts.

        Determine tooling and special gauging required to complete work, such as micrometers, calipers, fixtures, and height gages.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Grand Rapids Community College
  • Davenport University

Job Titles Held:

  • Bilingual Customer Service Representative
  • Quality Inspector/Trainer/Assembler/Calibration

Degrees

  • Associate degree

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: