benefits compensation manager resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

Professional leader well equipped to adopt new material or policy to help students comprehend subject matter. Exceedingly prepared to instruct both large class sizes and smaller groups depending on enrollment demands. Outgoing personality with outstanding history of professional relationships with employees and management. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Benefits & Compensation Manager, 09/2021 to Current
Bar Harbor BanksharesMilford, NH,
  • Creates, updates, and presents content for presentation of benefit and payroll information for new hire enrollment during new hire orientation.
  • Motivated employees to actively participate in wellness programs and challenges to promote overall good physical and mental health resulting in in increased participation rates to 7%
  • Manage performance-based incentive and bonus plans payouts.
  • Gathered information for 166 salaried positions and related occupations with industry research.
  • Help create and optimize salary structures and bonus programs.
  • Analyze and evaluate existing compensation and benefits programs and recommended improvements.
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Processed payroll garnishments such as tax liens and child support.
  • Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
  • Coordinated new hire and termination processes to facilitate smooth operations every 2 weeks.
  • Revised contract agreements between YMCA and Yamaha to motivate wellness participation.
Mentor Volunteer, 08/2010 to Current
AvalaraMcminnville, OR,
  • Use strong interpersonal communication skills to convey information to others during lessons.
  • Advise at various competency levels to help women with unplanned pregnancies adapt to new changes.
  • Empower clients through counseling and skill-building exercises.
  • Work with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Facilitates individualized curriculum for clients.
  • Teach classes or information sessions and present self-help on subjects related to self-care and planning.
Benefits Manager, 05/2017 to 09/2021
World Wind & SolarPrescott, AZ,
  • Educated new hires about different benefit plans. and coordinated associates benefit meetings based on their schedules and personal needs.
  • Maintained active employee records including policy acknowledgements, I9 documents, dependent validation and enrollment documents.
  • Completed course evaluations for prospective trainers of Train-the-Trainer program.
  • Directed and controlled 401K, medical, dental, and vision benefit packages.
  • Evaluated different providers offering range of services, coverages and plan options to pick optimal choice.
  • Oversaw open enrollment processes during 3rd quarter.
  • Audited benefit programs and agreements to optimize service delivery.
  • Reduced benefits expenses by revamping company plans for dental, life and disability.
  • Created Leave of Absence (LOA) content for LMS system on two different levels for managers and associates.
Human Resources Generalist, 05/2009 to 12/2016
Company NameCity, State,
  • Developed and enforced company policy and procedures relating to human resources activity.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Led professional and thorough orientation sessions, introducing new hires to key company information using powerpoint presentations and interactive exercises.
  • Developed and updated onboarding materials, keeping pace with changes to market place and company.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Met with staff to resolve difficult situations related to performance and conflict management.
  • Responsible for managing recruiting activities by identifying department goals and ensuring goals are successfully met.
  • Worked closely with HR Manager providing HR support to management and teammates on employee relation issues, staffing, policies and procedures, worker’s comp claims, separation process, payroll administration and maintaining pro-teammate environment.
  • Instrumental in HR team receiving audit score 99.38% on HR compliance and 89% in affirmative action and Good Faith efforts.
  • As Human Resources Point Person, worked with team to maintain and coordinate pre-employment process while conducting background checks, scheduling drug testing and other industrial capabilities tests.
  • As team member, assisted in maintaining employee files: OSHA log, drug log and I-9, and provided employees with FMLA or other leave requests information.
Implementation Specialist, 05/2005 to 10/2006
Company NameCity, State,
  • Coordinated training for Human Resources personnel to ensure proper utilization of retirement product and fiduciary duties.
  • Demonstrated presentation skills by adapting enrollment training to various audiences through use of PowerPoint presentation, handouts, and booklets to emphasize main point
  • Guided client towards best solution for their business needs
  • Traveled to client locations conducting onsite 401(k) enrollment presentations, boosting participation rates by 20%.
  • Analyzed existing systems, interface requirements, business processes
  • Assisted account executives with strengthening client relationships through targeted solutions.
  • Facilitated virtual training delivery using Microsoft Live Meeting, (distant learning delivery tool)
  • Explained complex, technology-related issues in basic, understandable terms to clients.
Retirement Client Service Agent/Trainer, 02/1999 to 03/2004
Company NameCity, State,
  • Delegated as 529 College Savings Plan Subject Matter Expert.
  • Created and implemented training material for 529 College Savings plan.
  • Facilitated training sessions to new hires and entire Retirement Department.
  • Advised on revision and content of enrollment application to reduce erroneous submissions.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Coordinated with operations staff to resolve service problems and boost client satisfaction.
  • Maintained accurate record-keeping with proactive attention to client information updates.
Master of Science: Business Administration And Management, Expected in 12/2006 to Troy University - Atlanta, GA,

Minor in Human Resource Management

Bachelor of Science: Marketing, Expected in 06/1994 to Troy University - Troy, AL

Georgia College Department of Continuing and Professional Education Advisor


Certified Wellness Program Coordinator (CWPC), Chapman Institute 2018

  • Data analysis
  • Employee benefits administration
  • Logical and critical thinking
  • Forward thinker
  • Project management
  • Coaching and development
  • Relationship management
  • Presentations
  • Brainstorming
  • Problem solving
  • Flexibility and adaptability
  • Support

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Resume Overview

School Attended

  • Troy University
  • Troy University

Job Titles Held:

  • Benefits & Compensation Manager
  • Mentor Volunteer
  • Benefits Manager
  • Human Resources Generalist
  • Implementation Specialist
  • Retirement Client Service Agent/Trainer


  • Master of Science
  • Bachelor of Science

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