Accomplished professional with experience in all facets of Human Resources including national benefit plan administration, employee wellness programs, organizational development, full-cycle recruitment, international compensation, leave administration, worker's compensation, policy and handbook creation, and 401(k) plan administration. Experience with instituting organizational strategies and measures for continuous improvements and efficient business operations. Self-starter who meets project deadlines and requirements while performing multiple tasks within fast-paced environments. Respond rapidly and appropriately to changing circumstances; evaluate problems, make decisions to effect positive change, and refocus on new priorities. Thrive as team player and coordinator for special events and programs.
Benefits and Compensation Administrator, 05/2010 Godiva Chocolatier, Inc – Wyomissing, PA
Worked with benefits broker and legal counsel to revise SPDs, implement benefit program renewals, and develop new strategies for benefit programs.
Responsible for planning and facilitating annual open enrollment, premium increases, employee communications, and implementing vendor changes.
Educated audiences of over 100+ employees regarding key benefit program updates, and 401(k) information.
Acted as Business Partner to department managers when Employee Relations issues/questions arose.
Administered compensation, benefits and performance management systems and recreation programs.
Human Resources Generalist/Specialist, 01/2007 to 01/2010 The Reading Hospital Medical Group – Reading, PA
Central point-of-contact for benefit plan administration (403(b)), life, dental, vision, and medical insurance; short-term and long-term disability) serving approximately 600+ employees.
Responsible for auditing all performance appraisals, coaching managers, and processing annual increases in salary for employees.
Facilitate unemployment compensation filing process and represent the company during unemployment legal proceedings .Assisted with creation and revisions of Employee Handbook and policy manual.
Ensured that managers were trained on, and their practices adhered to company policies.
Responsible for all aspects of recruitment including advertising, interviewing and hiring candidates.
Onboarded new physician practices as they were acquired and was responsible for making sure all new hire paperwork was completed and in compliance.
Established staffing needs with department supervisors to prepare and implemented recruitment program for open positions.
Responsible for maintaining accurate and up to da.
Human Resources Secretary III, 01/2004 to 01/2007 The Reading Hospital Medical Center – Reading, PA
Prepared and processed all new hire paperwork, offer letters, and employee files for new hire orientation.
Conducted new hire orientation, welcoming employees to the company and ensuring all applicable paperwork was completed.
Update recruitment job hotline biweekly for all open positions.
Assisted eight employment recruiters and compensation team with various human resource requirements.
Completed reference checks on every potential employee.
Managed employee transfer process.
Received numerous "Tower Cards", or recognition for going above and beyond the job description.
Pro-actively served as a member of the Domestic Violence Task Force and Human Resources Communication Team.
Administrative Assistant, 01/1999 to 01/2004 Best Buy Stores – Wyomissing, PA
Trained all new employees on store policies and procedures.
Selected by management to travel to other Best Buy Stores in the Philadelphia area and train new staff.
Performed Human Resource duties on behalf of the Corporate Human Resource group.
Accurately completed daily deposits and change orders for the bank.
Processed daily paperwork and reports for the entire store.
Managed payroll and time clock system.
Supervised cashiers and customer service representatives.
Organized contests to motivate and encourage Operations Team members in order to obtain individual and company goals.
Used creativity and product knowledge to develop sales pitches and used them to become one of the department's top sellers of company warranties.
Two time winner of the Operations Team MVP award.
Aided the Operations team in winning numerous district and company awards.
B.S: Organizational Leadership, Penn State University -
Human Resources Certification Institute
Professional in Human Resources Certification (PHR), June 2010:
Training The Outstanding Receptionist, Fred Pryor Seminars, Reading, PA , 2006 Peer Interviewing Training, The Reading Hospital Medical Center, West Reading, PA , 2006 Microsoft Excel Basic, The Reading Hospital Medical Center, West Reading, PA, 2006 Microsoft Outlook, The Reading Hospital Medical Center, West Reading, PA, 2006 Microsoft PowerPoint Basic, The Reading Hospital Medical Center, West Reading, PA, 2006 Microsoft Excel Intermediate, The Reading Hospital Medical Center, West Reading, PA, 2006 Microsoft PowerPoint Intermediate, The Reading Hospital Medical Center, West Reading, PA, 2006 Documenting Discipline Training, The Reading Hospital Medical Center, West Reading, PA , 2007 PHR Certification Preparation Course, SHRM, Reading, PA, 2010 Managing Employee Performance, Godiva, Wyomissing, PA, 2012 EEO Training, LawRoom, Reading, PA , 2013