Direct and driven Editor with 1 years of experience using superior attention to detail and accuracy to produce Standard work. Efficient and highly productive under pressure and consistent in meeting tight deadlines.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
Staff/coworker Training
Inventory Management
Quality Assurance / Control
Facilities / Safety Management
Customer Service
Cost Control
Policies and Procedures
Continue Performance Improvement
Provide other production needs.
Microsoft Skills Knowledge
Outstanding Communication Skills
Experience
05/2022 to Current
Batch Record Writer/EditorL3harris – Bristol, PA,
Create Work Order in Sage and request watermarked Batch Records from Quality Control Administrator for daily/weekly production activities.
Request appropriate Batch Records for Product/Function/Production Schedule.
Identify gaps in material availability for upcoming daily/weekly Production requirements.
Assist in reviewing Bill of Materials and components being assigned to work orders for accuracy
Liaise with Department/Room Leads to identify Production materials shortages that require offsite transfers to avoid daily Production flow disruptions.
Act as liaison between departments to ensure information is distributed through the facility in real time.
Liaison between planning, production, and procurement, departments to ensure forecasted production aligns with procurement timelines.
Issue edited/updated Batch Records to all production department to ensure SOP is followed.
Issue record for all upcoming Purchased Oder to excise Team. Ensure the pack date requirements are followed.
Other task by helping Quality Control Administration to scan, file all finished batch record in the system.
05/2020 to Current
Director of OperationsIanthus Capital Management – Lakeland, FL,
Established operational guidelines and identified opportunities for improvement.
Worked with management team to develop operational goals aligned with business strategy.
Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
Set goals and expectations for direct reports using performance review process, holding staff accountable.
Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
Recognized employees for demonstrating excellent service resulting in increased company morale.
Oversaw personnel by commending or initiating promotions, transfers and disciplinary measures.
Enhanced customer service and satisfaction through policy and procedural changes.
Contributed to organizational strategic direction to improve products and services.
Organized and oversaw work schedules of departmental managers.
Assessed reports and adjusted workflows to realign with targets.
Successfully improved employment turnover through creating incentive and training programs.
Promoted products, increasing customer base and market share.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Prepared staff work schedules and assigned team members to specific duties.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Forecasted customer demand to set prices or credit terms for goods or services.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
09/2020 to 05/2022
Production TechnicianKneaders Bakery & Cafe – Arvada, CO,
Ensuring materials are available for production and manufacturing.
Inspecting and testing finished product.
Identifying problems with production or manufacture goods.
Communicating solutions for production challenges with quality assurance.
Education coworkers on health and safety regulations.
Establishing preventative maintenance methods.
Analyzing machinery and tools to report faults or broken items.
Scheduling training sessions for coworkers and staff.
07/2012 to 01/2019
Restaurant General ManagerIslandsand Holdings Inc. – City, STATE,
Managed busy and highly popular restaurant with professional, well-trained staff.
Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
Scheduled and directed staff in daily work assignments to maximize productivity.
Accomplished restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining management staff.
Emphasized customer-focused approach, delivering local neighborhood restaurant environment centered on building customer loyalty.
Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
Established restaurant business plan by surveying restaurant demands, identifying and evaluating competitors and preparing financial and sales projections.
Prepared strategic and annual forecasts and budgets, analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
Priced and ordered food products, kitchen equipment and food service supplies.
Prepared and led food service training programs to teach staff various tasks.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Resolved and investigated complaints regarding service, food quality and accommodations.
Optimized profits by controlling food, beverage and labor costs.
Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Managed accounts payable, accounts receivable and payroll.
Counseled and disciplined staff to address issues promptly and provide constructive feedback.
Created detailed reports on weekly and monthly revenues and expenses.
Education and Training
Expected in 04/2001 to to
College Graduate: Computer Data Management Processing Lyceum of The Philippines University - Manila, Philippines, GPA:
Accomplishments
Promoted from Restaurant Manager to Restaurant Shareholder / Co-owner, in less than 12-months.
Consistently maintained high customer satisfaction ratings.
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