, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Customer-oriented with success creating memorable experiences for patrons. Talented at cheerfully recommending selections, taking orders and fulfilling requests exactly as asked. Enhanced customer satisfaction by maintaining upbeat attitude, quickly attending to guests/customers. Friendly, Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Skills
Fast learner
People person
Attention to details
Effective customer upselling
Relationship management
Sales Techniques
Check payment processing
Experience
06/2008 to CurrentBartender/WaitressCatholic Health Initiative | Breckenridge, MN,
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Upsold customers from shelf to premium brands to help boost sales.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Implemented special events to boost customer numbers and profits.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Trained new bartenders on drink preparation and upselling techniques.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Poured wine, beer and cocktails for patrons.
Collected and organized daily till totals and tips.
Talked easily with patrons to build rapport and earn repeat business.
Met customer, business operations and server needs with minimal errors or delays.
Stocked bar with beer, wine, liquor and related supplies.
Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
Took drink orders from tables and bar area and relayed to bartenders.
Restocked beer and liquor regularly and after special events.
Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
Received cash and card payments for balances owed.
Kept supplies stored in proper locations according to health code standards.
Collected appetizer, entree and wine orders from patrons.
Prepared specialty drinks to support servers.
02/2021 to 07/2021Scheduler CoordinatorCassella Waste Systems, Inc. | Mechanic Falls, ME,
Maintained office supplies inventory by checking stock and ordering new supplies.
Managed incoming telephone calls, took messages and directed callers to personnel.
Answered daily phone calls to schedule appointments and address clients inquiries.
Called clients to schedule doc appointments, consistently double-checking information and availability.
Made sure the plants had the products to ship and on track for shipping
01/2018 to 07/2021Scale OperatorCassella Waste Systems, Inc. | Morrisonville, NY,
Greeted customers, directed haulers and answered questions accurately.
Gave scale tickets to customers, signed waste manifests and documented incoming waste.
Maintained cleanliness and organization of scale house by removing debris and placing trash in proper receptacles.
Inspected incoming loads for prohibited materials.
Trained new employees on company procedures and operational workflows.
Identified and reported problems and gathered necessary information to develop solutions.
Reported customer and supplier problems to management team to enable quick resolution.
Removed damaged and defective stock products, communicating discrepancies or shortages to supervisor.
Sorted products and materials into predetermined sequences for display, packing, shipping and storage.
Analyzed product labels and purchase orders to verify shipment content accuracy.
Documented test result data and value of materials to maintain shipping, receiving and production records.
Collected product samples to prepare for laboratory analysis and testing.
01/2017 to 01/2018Scale OperatorSunopta Foods And Grains | City, STATE,
Greeted customers, directed haulers and answered questions accurately.
Gave scale tickets to customers, signed waste manifests and documented incoming waste.
Maintained cleanliness and organization of scale house by removing debris and placing trash in proper receptacles.
Inspected incoming loads for prohibited materials.
Trained new employees on company procedures and operational workflows.
Identified and reported problems and gathered necessary information to develop solutions.
Reported customer and supplier problems to management team to enable quick resolution.
Implemented process improvement initiatives.
Removed damaged and defective stock products, communicating discrepancies or shortages to supervisor.
Sorted products and materials into predetermined sequences for display, packing, shipping and storage.
Analyzed product labels and purchase orders to verify shipment content accuracy.
Collected product samples to prepare for laboratory analysis and testing.
Education and Training
Expected in 06/1997High School Diploma | Waseca Senior High School, Waseca, MNGPA:
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