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bartender shift manager resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Forward-thinking Manager with project management experience in manufacturing environments. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Accomplishments

15+ Years in the Service Industry with experiences reaching from Food runner/ Server/ Bartender to Assistant GM

Experience in Retail Management from with Volcano to round out my skillset

1st Level Cicerone Certified

Currently working on 2nd Level Cicerone Certification, as well as the various badges from Cicerone

Home Brewer with an on-going education with Beer brewing processes

Collaboration with Taps and Apps May 2021 Blackberry Hefeweizen

Skills
  • Quality Assurance
  • Service Delivery Management
  • Problem Solving
  • Health Code Compliance
  • Labor and Overhead Cost Estimation
  • Training and Onboarding
  • Investigating Complaints
  • Documentation and Recordkeeping
  • Front of House Management
  • Staffing and Sales Reporting
  • Inventory Management
  • Money Handling
  • Scheduling Staff
  • Supply Ordering and Management
  • Delegating Assignments and Tasks
  • Portion Control
  • Employee Performance Evaluations
  • Sales and Marketing
  • Liquor Law Compliance
  • POS Terminal Operation
  • Written and Verbal Communication
  • Team Leadership
  • Coaching and Mentoring
Work History
Bartender/ Shift Manager, 08/2017 to Current
The Realreal, Inc.Scottsdale, AZ,
  • Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored all cash drawers and reconciled drawers against cash register reports at close of business.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained compliance for inspections.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Implemented drink prep procedures that significantly reduced wasted stock.
Bartender/ Server/ Porter/ Food Runner/ Expo, 04/2017 to 12/2017
Gourmet Event HawaiiCity, STATE,
  • Arranged and prepared tables for customers to provide guests with excellent experiences and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Applied comprehensive knowledge of wine, cider and beer as well to increase daily beverage sales.
  • This employment was On-Call/ Temp
Lead Bartender/ Shift Manager/ Server, 07/2016 to 03/2017
Eight50 Whiskey And Craft BeerCity, STATE,
  • Oversaw and monitored all cash drawers and reconciled drawers against cash register reports at close of business.
  • Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained compliance for inspections.
  • Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
Retail Sales Manager, 02/2014 to 03/2016
Volcano E-CigsCity, STATE,
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Mentored and trained 12- 24 sales associates for two store locations at any given time, was rotated between five different locations in my term.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Planned and prepared work schedules to assign 12- 24 member teams to specific tasks.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
  • Conducted ongoing staff development to help employees achieve growth within job roles.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Education
Certificate of Completion: Restaurant/ Hotel Management, Expected in to Penn Foster Career School - Scranton, PA
GPA:
Associates in Hospitality: Hospitality, Expected in to University of Phoenix - Tempe, AZ,
GPA:
Certifications

1st Level Cicerone

Alison Online Course; Accounting/ Controlling and Monitoring of Cash

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Resume Overview

School Attended

  • Penn Foster Career School
  • University of Phoenix

Job Titles Held:

  • Bartender/ Shift Manager
  • Bartender/ Server/ Porter/ Food Runner/ Expo
  • Lead Bartender/ Shift Manager/ Server
  • Retail Sales Manager

Degrees

  • Certificate of Completion
  • Associates in Hospitality

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