Bar Waitress Resume Example
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BAR WAITRESS
Summary
Fastidious 7-year student pursuing degree in aquatic Physiology with Research Assistant experience in biology, parasitology, and physiology. Knowledgeable in research design, clinical trial coordination, and report writing. Skilled in managing large volumes of data using databases like sigma plot and SPSS. Also adept in research and academic publishing demonstrated through history of academic excellence. Quick-learning, dedicated and experienced working within post-secondary research environments. Dedicated to skill development and bringing value to dynamic teams.
Skills
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Experience
12/2018 to Current
Bar WaitressEaton Corporation － Windsor , CT
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Wiped down and sanitized food preparation and seating areas using dishcloths, hot water and cleaning products.
- Placed reservations through phone and email.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Managed closing duties, including restocking items and reconciling cash drawer.
08/2013 to 05/2020
Biological Lab InstructorUniveresity Of North Texas － City , STATE
- Attended departmental meetings, providing feedback to enhance future performance.
- Collaborated with others to discuss new teaching and leading opportunities.
- Handled all delegated tasks, including creating online lab instructions and procedures.
- Collaborated in development of lab course procedures.
- Created agendas and communication materials for students.
- Supported faculty clerical needs in biology department by preparing class materials, collecting assignments, stocking supplies and completing other support tasks.
- Adhered to university requirements for student assignments, testing and grading of work.
- Utilized email, phone and in-person meetings to answer questions and mentor struggling students.
- Kept classroom focused on academic and intellectual discussions to further students' critical thinking skills as well as understanding of the materials presented.
- Pre-recorded videos and live streamed classes online to provide modern, first-class education to physiology students.
- Followed established course outline to prepare lessons and convey information and enhance understanding of materials.
05/2010 to 10/2018
Customer Service RepresentativeUniversity Of North Texas, Dept. Of Financial Aid － City , STATE
- Assisted approximately 100 customers each day with Financial Aid questions.
- Evaluated customer account information to assess current issues and determine potential solutions.
- Assessed customer needs and explained services to maximize their financial aid and reduce their wait time frame.
- Greeted customers to facilitate services, determine service needs and accurately input requests into electronic systems.
- Upheld privacy and security requirements established by HIPPA regulatory agencies.
- Implemented process improvements to reduce workloads and bolster callback efficiency.
- Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
- Consulted with customers to determine best methods to resolve service and billing issues.
- Escalated customer concerns to supervisors when necessary.
- Answered 100+ inbound calls per day and directed to designated individuals or departments.
- Reviewed account and service histories to identify trends and issues for each account.
- Documented conversations with customers to track requests, problems and solutions in a per call commenting system.
- Up to date on governmental requirements and procedures in college level financial aid processes.
Education and Training
Expected in 08/2020
Ph.D.: PhysiologyUniversity of North Texas － City, State
- Biology Graduate Student Association Secretary and Member
- Dissertation: Using a Multi-strain Probiotic via two dosing methods to asses changes in Growth, Mortality, Intestinal Health, and Behavior on an aquaculture species Sciaenops ocellatus, red drum.
- Completed coursework in mammology, ornithology, stream ecology, and animal physiology.
05/2013
Bachelor of Science: BiologyUniversity of North Texas － City, State
- Major in Biology
- Minor in Chemistry
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Resume Overview
School Attended
- University of North Texas
Job Titles Held:
- Bar Waitress
- Biological Lab Instructor
- Customer Service Representative
Degrees
- Ph.D. : Physiology
Bachelor of Science : Biology
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