Banquet Events Houseman Resume Example

• Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
• Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
• Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties of 4 to 25.
• Arranged each place setting attractively using clean, chip-free plates and utensils.
• Carried 6 plates at one time without dropping or spilling, decreasing overall customer wait time.
• Communicated with kitchen staff frequently to stay up to date on supply availability and potential customer wait times.
• Answered phones politely and promptly, accurately recording and confirming reservations.
• Served average of 30 patrons daily at a hotel restaurant with exceptional service.
• Partnered with team members to efficiently serve food and beverages.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
• Prepared and served over 120 drinks per shift in high-volume convention environment.
• Collected food, wine and appetizer orders from patrons and promoted upsell items.
• Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Monitored patrons to keep alcohol consumption in designated areas.
• Collected and polished glassware, keeping adequate stock for expected customer loads.
• Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
• Supported servers by preparing specialty drinks for patrons in all areas of establishment.
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.

• Supported servers by preparing specialty drinks for patrons in all areas of establishment.
• Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
• Checked identification of customers to verify age requirements needed for purchase of alcohol.
• Provided positive and knowledgeable responses to guest questions and desires.
• Served drinks and food for guests .

I prepared and set up bars for banquet events and made sure the requested drinks were available for the guests.

• Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
• Offered wine and liquor recommendations to meet tastes and effectively pair with available foods.
• I served alcoholic drinks for guests including several kinds of cocktails.
• Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
• Set up banquet bars, stocked all supplies and put together table arrangements for each event.
• Provided positive and knowledgeable responses to guest questions and desires.
• I did consumption reports at the end of banquet events.