Enthusiastic financial professional with 10 years of experience in legal, bankruptcy, loss mitigation, and quality control processes. Eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Has a clear understanding of processes to deliver high quality and efficient results. Motivated to learn, grow, and excel in Risk Management and Quality Assurance Roles.
1. Commended for achieving 100% quality score for 3 months assuring accuracy.
2. Trained new associates per management on the current process to minimize workflow throughout the pipeline and identified training improvement requirements for existing staff.
3. Recommend solutions and process improvements through partnerships with technical writers and compliance by analyzing the current workflow, problem solving issues, prioritizing work, and documenting the progress.
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