Dedicated professional with bachelor's degree and 5+years of customer service searching for a
challenging Entry Level Human Resource Administration position with XYZ
Company that will allow the use and growth of administrative skills,
interpersonal abilities and career advancement.
Strong sense of confidence in personal abilities
Excellent and broad computer skills including Microsoft Word, Microsoft
Excel, and Outlook
Exceptionally organized and able to maintain an organized filing system
Able to work as a valued member of a team or independently
Comfortable working with all levels of management
Excellent communication skills, able to build rapport with clients in order to maintain a positive relationship
Bachelor of Science: Management,
2016 George Mason University - Fairfax,
Coursework in Accounting, Finance and Business
coursework: Intro and Advanced Human Resource Management, Business Information
Systems, Operations Management, Marketing, Financial Management, Legal
Environment of Business
Banking Relationship Manager, 10/2013
to Current BB&T Bank – Woodbridge,
various small business clients to learn about their financial
needs, aid them to reach their goals by making appropriate product
recommendations or referring the client to a financial partner.
Serve as primary contact for new account openings and cross-sell
other products and services to clients and prospects through proactive and
reactive client contact.
Support team sales process by acting upon or referring
identified client needs to other lines of business (e.g., Retail Loan,
Mortgage, Investments, Private Banking, Insurance, Small Business, Merchant
Serve as contact for client problem resolution regarding
deposit, credit, and other products and services.
applications to underwriter for loans or lines of credit by analyzing their net
income, loan to value, and debt to income ratio.
Maintained strict confidentiality of bank records and client information.
Complied with regulatory requirements, including the Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
to 10/2013 Suntrust Bank – Woodbridge,
all teller transactions including deposits, cash withdrawals, loan payments,
issuing money orders and official checks.
all transaction swiftly and accurately.
client service skills by acknowledging all clients with their individual needs.
if all client product needs have been satisfied, and referring various products
and services that fit them best.
daily balance of one's drawer.
Producing daily reports on ATM, and checking ATM
deposit transaction for fraud.