SEARCH

Backroom Coordinator Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
BACKROOM COORDINATOR
Summary

Reliable backroom coordinator offering 2 years of experience refilling and rotating items to maintain well-stocked inventory with the ability to lift up to 75 pounds. Methodical individual well-versed in cataloging and coding invoices, examining merchandise, attaching and changing price tags on items. Also offering a strong background in supervising, promoting safety, efficiency, accuracy and company rules when monitoring employee performance and training new employees. Last but not least possession of strong ability in working under pressure, accomplishing task, leadership, multitasking and ambition while being highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Mentoring and training
  • Organization
  • Communications
  • Team building
  • Process improvement
  • Supervision
  • Customer service
  • Planning and coordination
  • Team management
  • Safety standards
Experience
Backroom CoordinatorAug 2018 to Current
Marshalls － Cordova, TN
  • Managed day-to-day shipping and receiving, typically overseeing up to a 16 pallet trucks packages in 4-hour period.
  • Trained staff on material handling processes to reduce shipping times.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Planned stock quantities according to marketplace demand and sales forecasts.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Created agendas and communication materials for team meetings.
  • Achieved cost-savings by developing functional solutions to theft problems.
  • Learned cash-office and inventory to support office needs.
  • Performed site evaluations, customer surveys and team audits.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Delivered furniture to customers designated location.
  • Earned reputation for good attendance and hard work.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
Delivery DriverJan 2018 to Current
UberEATS － Memphis, TN
  • Coordinated with uberEats to get delivery route information and changes.
  • Avoided delivery delays by carefully planning best routes with GPS.
  • Resolved customer complaints and adjusted orders.
  • Answered customer questions regarding shipments.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Went 365+ days operating motor vehicles without accident.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Verified sales orders before loading and unloading merchandise.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Handled merchandise in accordance with product handling standards.
  • Drove up to 150 miles daily using my personal vehicle to deliver food.
Assistant Restaurant ManagerJan 2016 to Aug 2018
Danvers － Memphis, TN
  • Maintained entire look of restaurant, keeping it clean and inviting at all times.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
  • Assisted all personnel with duties and tasks, including cooking, taking-orders, serving, cleaning and during high volume periods at restaurant.
  • Selected, trained and carefully supervised staff in to bring in well-qualified, hardworking and diligent employees.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Stayed abreast of all federal, state and local regulations and made sure restaurant met food safety standards.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Revamped and motivated kitchen staff to be highly efficient and produce consistent quality.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Coordinated preparation of customer meals and monitored food handling for safety purposes.
Education and Training
High School DiplomaMay 2013Cordova High School － Cordova, TN
Accomplishments
  • Associate of the year
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Marshalls
  • UberEATS
  • Danvers

School Attended

  • Cordova High School

Job Titles Held:

  • Backroom Coordinator
  • Delivery Driver
  • Assistant Restaurant Manager

Degrees

  • High School Diploma May 2013

Similar Resumes

View All
Backroom-Coordinator-resume-sample

Backroom Coordinator

HomeGoods

Brandon, Florida