azure cloud engineer resume example with 8+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Efficient Cloud Engineer with years of experience assembling cloud infrastructure. Utilizes strong managerial skills by negotiating with vendors and coordinating tasks with other IT team members.
Skills
Documentation
Hyper-V
Aptos
Cisco Meraki
Troubleshooting
Apple iPad/iPhone
ServiceNow
Microsoft SCCM
Microsoft SQL
Microsoft Teams
VMware EXSI
Zoom
PowerShell
SolarWinds
DNS, DHCP, TCP/IP
Active Directory
Dynamics 365
Sybase Central
Verifone Terminals
BigFix
Dell Servers
Azure
Windows Server
Windows
Experience
Azure Cloud Engineer, 10/2020 - Current Applied Information Sciences, Inc. – Fort Belvoir, VA,
Experience in Windows OS & Azure IaaS services
Understanding of Virtualization concepts and virtual system administration
Experience with Hyper-V configuration and administration
Azure Platform Virtual machines deployment and configuration knowledge
Experience in Azure Storage Page Blobs, File shares, Managed Disks and Disk Encryption Familiarity with development: tools, language, process, methods, troubleshooting
Familiarity with Active Directory, DNS, DHCP, NAT and basic Azure Networking concepts
Familiarity on Availability Sets, Availability Zones and VM Scale sets
Deploying new Virtual Machines, Virtual disk management issues, troubleshooting VM issues for Microsoft Enterprise Clients
Working with product engineers to resolve operations issues, create bug fixes and patches
Resolving and escalating Classic and New portal issues and Role Based Access control (RBAC)
Configuration and support of ARM Resources like VM, Storage, NSG, VNET and extensions
Collecting Guest OS logs and investigate the intermittent issues like unexpected reboots and deployment and configuration failures issues
Operational issues such as deployment, provisioning, deprovisioning, updating, deleting, performance related to storage and VM Availability issues such as unexpected VM restarts, failure to start, stop, or restart a VM, unable to RDP/SSH to a VM and ASM to ARM migrations including service impacting events (outages) impacting Virtual Machines.
Design, configure, install, and maintain Tommy Bahama's IT infrastructure
This including all hardware, software, and peripheral equipment connected to the Tommy Bahama network
Perform and oversee all IT system administration of our Windows operating system environment including servers, storage devices, file systems, email, backups, applications, account and user maintenance, upgrade, and repairs on an as needed basis
Monitor system and network components through network analysis tools and applications and make recommendations for system upgrades or updates as necessary
Perform project management for Infrastructure related projects such as wireless, security, storage systems, remote access, and email systems
Provide monitoring and support for 200+ servers used in the company's core business units and revenue channels
Provide Tier III (escalation from IT helpdesk) for issues that arise at 150+ retail and 20 restaurant locations, and corporate locations in Washington (3), including remote workers
Configure technical infrastructure equipment and systems at new store and restaurant locations and assist with installations remotely
Provide technical assistance and reporting for PCI and SOX compliance programs
Provide technical assistance and research for HR & Legal department issues under the most highly confidential circumstances
Set up new users with network, application, and mobile communications privileges appropriate to their positions
Partner with Applications personnel on technical updates/upgrades all the while ensuring network downtime is eliminated
Work with Data Security Team to implement best network security configurations, install patches, remediate vulnerabilities, and research security incidents
Create, update, maintain technical documentation
Participate in the on-call rotation for 24/7 support
Serve as a mentor to helpdesk staff and provide technical guidance as necessary.
Desktop Support Technician, 07/2013 - 03/2015 Wipro – City, STATE,
Provide support to 12,000 users at 5 different hospital locations and 50 clinics
Provides support for software, hardware and networking support for desktops, laptops and servers
Provides maintenance and support on legacy products
Installs and maintains PCs and associated software, networks, servers and peripherals
Supports network products from operational and maintenance perspectives
Performs installs, moves, adds and changes as required
Tests and certifies PCs, networks, servers and client approved applications
Provide customer satisfaction throughout the service delivery transaction
Provide 24/7 emergency support for systems and applications as needed
Supported Windows 7 by imaging desktops and laptops and supporting applications.
Education
High School Diploma: , Expected in 01/2002 - Cypress Creek High School - , GPA: Status -
Certifications
CompTIA A+ ce
CompTIA Network+
CompTIA Security+
Microsoft Certified: Azure Administrator Associate
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