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AV Manager Resume Example

Resume Score: 80%

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Randy
Salgado
Professional Summary

Experienced AV Manager with over 6 years of experience in Telecommunications and Audio Video Technology. Proactive AV Specialist producing high-quality AV and telecommunications work by applying determination and attention to detail. Performance-oriented with organized nature and analytical problem-solving approach.

Skills
  • Business Management
  • Team & Project Leadership
  • Testing & Troubleshooting Support
  • Strong Problem-Solving
  • Network Configuration
  • Software and Hardware Installation
Education
Friendly High SchoolFort Washington, MDHigh School Diploma
Shenandoah UniversityWinchester, VABusiness Administration
Work History
American Audio Video - AV Manager
Springfield, VA12/2019 - 06/2020
  • Support and troubleshoot a wide array of AV equipment/services including: video teleconferencing (VTC), projection systems and flat panel displays, audio systems, wireless microphone systems, lighting, conference telephones (Polycom), and touch screen interfaces.
  • Operating AV room equipment, video conference and meeting support, event planning and execution, system maintenance, break fix as well as provisioning of new AV, VC and collaboration technology within conference rooms and standalone setups.
  • Provided technical support to customers and organization requiring Audio-Visual and/or VTC support while using the conference equipment.
  • Provided day-to-day audio and video troubleshooting to restore full VTC capability in emergency situations.
  • Worked with clients to address and respond to client and partnership management issues.
  • Demonstrated familiarity with latest hardware, software and networking technology, as well as industry trends.
  • Improved overall user experience through support, troubleshooting, improvements and communication of system changes.
Smart Home + TVI LLC - Business Owner
Arlington, VA02/2017 - 12/2019
  • Reviewed plans from architects and consulted with clients to gain deeper understanding of project plans, constraints and objectives.
  • Installing and maintaining AV systems, computer systems and networks
  • Perform Network/WiFi performance troubleshoots and testing
  • LAN/WAN hardware and software installations for switches, hubs, routers, bridges, modems, multiplexors and point-to-point APs.
  • Installation and troubleshooting experience with CCTV
  • Handled all issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
  • Planned layouts and ran CAT6, Fiber Cable, and other Data Cable into buildings and through walls, attics and crawl spaces.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Responded to service requests during and after business hours.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Geek Squad - Technical Support Specialist
Tysons Corner, VA10/2015 - 02/2017
  • Provide network printers and scanner network connectivity, including providing network support for device configuration
  • Set up networks and computers for business and residential customers
  • Setting up new desktops, laptops, tablets and smartphones; troubleshooting, repairing, and upgrading existing workstations and printers
  • Installed equipment for data communications networks including cabling, wireless routers and telephone systems.
  • Coordinated installation of all new users and relocation of existing users
  • Researched and recommended network and data communications hardware and software
Best Buy Co Inc. - Sales Associate
Fairfax, VA09/2013 - 10/2015
  • Educated customers on promotions to enhance sales
  • Developed and implemented sales strategies to increase revenue
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
  • Prepared merchandise for sales floor by pricing or tagging
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Resume Overview

Companies Worked For:

  • American Audio Video
  • Smart Home + TVI LLC
  • Geek Squad
  • Best Buy Co Inc.

School Attended

  • Friendly High School
  • Shenandoah University

Job Titles Held:

  • AV Manager
  • Business Owner
  • Technical Support Specialist
  • Sales Associate

Degrees

  • High School Diploma
    Business Administration

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